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Questions regarding Internet Explorer 8, 9 and 10 and Internet Explorer 11 for the IT Pro Audience. Topics covered are: Installation, Deployment, Configuration, Security, Group Policy, Management questions. If you are a consumer looking for answers or to raise a question, it's highly recommended you head on over to

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  • 08/29/18--00:09: home page
  • I have a page frozen on my home page cant get it off it came from a e mail

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    do you have a Idea why this happens?

    Problem:  we have 2x Win2016 WTS in a Farm with one Broker. We updated only one Server with Windows Updates.

    Since then: and  shows   canot load page

    already done troubleshouting:
    - IE Version are now similar
    -  und are working / com  works via IE private Modus
    -Ping is possible
    -no change when trying via IP
    Watchguard has now http/https  Webfilter 
    -we have no complicated IE Security Setup / GPO...
    -Firefox is working with that pages,  EDGE not installed
    -Reboot of WTS
    -Google Page is working on other PCs within the network
    -we have no entries in hosts file or in local DNS Server...

    Thx in advance!

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    I have a file saved in a folder in Favorites. The folder shows normal, but the file shows only a blank document and an address that starts with https. When I try to open it, or delete it, it says I can't because the file name or extension is too long. I can't open it in another tab or change the name either.

     Any ideas how to solve this problem?

    I am using a Toshiba Laptop, Windows 8.1, IE 11, AV Webroot.

    Thank you

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    Using Windows Update on Windows 7 SP1, there is an option to enable "Microsoft Update" at the bottom to also update Office and other Microsoft applications:

    Get updates for other Microsoft products. Find out more.


    This opens a webpage, which in IE 10 and earlier, allows me to enable Microsoft Update.

    However, IE 11 does not show the page to enable Microsoft Update but shows a useless and unrelated help message:

    Use your Start menu to check for updates

    How am I supposed to enable the optional Microsoft Update service now?

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  • 08/30/18--09:17: yahoo mail inbox issues
  • I have the Probook 4530s with windows 7.  For 2 days my yahoo mail inbox will only display the current day emails and appears grayed out so that I can not do anything with them, delete, move etc.  I have run my virus scan, re installed Google Chrome and refreshed the screen.  Any suggestions?  I can see all of my emails on my iphone.

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    is this issue related to WebSocket connection? I am calculating some value on the table. sometimes I am getting correct result and sometimes getting the incorrect result on the table.

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    Hi all. I work for a global hotel company, and we are required to use IE for the company extranet. When I put my login credentials in, the site accepts them. I see the home page for about 1-2 second, and then it logs me out. I can't get anything done! 

    IE 11/Windows 10 - The site is listed under "trusted", and 1st/3rd party cookies are allowed.

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    정식산부인과병원/실력있는 의료진/정직한비용-중절수술병원 상담 _ 서울중절수술병원,인천중절수술병원,경기중절수술병원 메일문의바랍니다. 7주~10주중절수술병원,12주~20주중절수술병원,21주24주~28주중절수술병원,주수별 중절수술비용,여의사진료,당일상담및예약

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    Hi guys,

    We are experiencing a problem with IE in our organisation (version 11.165.17134.0) where the 'Favourites' drop down menu on the menu bar will only show user favourites when they are viewing pages either on the internal intranet, or trusted sites. If they are viewing another external website they cannot see their favourites on the drop down and any new ones that they add do not appear on the drop down.

    They can view pinned favourites on the toolbar and can open the favourites bar, so it only appears to be the drop down that is affected.

    I believe that this is a group policy setting which is causing the problem but cannot locate which setting I need to change. I have tried disabling 'Enhanced Protection' locally on my machine, but this only appears to fix the issue when my machine is in an OU in AD that does not have any other policies applied, moving it back to a standard OU with other company policies applied seems to being the problem back.

    Any advice is greatly appreciated :)

    Kind regards,


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    I recently installed S/MIME using 64 bit Surface computer in internet explorer through OWA for military correspondence.

    I now notice I can not attach any documents to emails, whether I am encrypting them or not.  Would you be able to assist for workable resolution to this issue?  I would greatly appreciate your help, if possible.  Thank you.

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    We had previously used a group policy preference to set the following registry value, which allows the opening of CHM or Windows Help files from network paths.  We also place the network paths in the Local Intranet zone in IE, although it should automatically detect it as local anyway.

    SOFTWARE\Microsoft\HTMLHelp\1.x\ItssRestrictions\MaxAllowedZone (DWORD) = 1

    This works perfectly for all of our users, until we install KB4103727.  After this we get a, "Can't reach this page error" from our CHM files.

    I double checked the registry and the Local Intranet zone in IE and everything looks like it should.

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    We have an issue which occurred on 1 day but did not re-occur but we require a root cause.

    We use Internet Explorer 11 to access our internal SAP Portal CRM.
    For some reason on this day it would not open in Internet Explorer and we got the error "This page cannot be displayed".
    It did, however open in Edge.

    As per the technician that dealt with this, he cleared the Credential Manager and after that it opened up in Internet Explorer.

    This makes no sense to me what Credential Manager has to do with this, as web login details are disabled in the IE Policy.
    As well as, the page did not bring up a login screen, went straight to Page cannot be displayed.

    Is there anyone that can a light on this?


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  • 09/05/18--06:47: Can't download IE11
  • I tried downloading IE11 but it gets me this error:

    I click ok and then Install and then this is what it shows me:

    After i click get update it gets me to this page where i don't know what to 

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    our users use to view Azure application. When using IE, the website is blank for apps. It works fine in private mode/firefox/chrome and also work fine when the user log into a new PC.

    We have reset IE, disabled addon. Nothing seem to work. Any help will be appreciated. It works fine on other PC for the user.

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  • 09/05/18--09:34: Does IE Edge supports a VPN?
  • Hello, I am not acquainted with the technicalities behind the network modules or the terminologies that define how things work over a network server. So I want to ask if anyone knows does IE edge browser supports or render using a VPN desktop app or is there any possibility I can add a VPN plugin to it. Any ideas?

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    I set IE 11 as the default browser but every time I click on a link in an email I still get the question of which browser I want to open the link in.  I click Internet Explorer and select the "Always open with this app" and click ok.  The next time I click on a link in an email I am again asked to select a browser to open. 

    How do I fix this permanently so that IE opens instead of edge?

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    When you click on a Favorite in Internet Explorer 11 on Windows 10 (1607), IE only opens a blank page.

    We could narrow that problem down - it apparently only occurs if Favorites are redirected to a file share and Enhanced Protected Mode ist enabled.

    It works fine in IE11 on Windows 7 though using the same configuration (redirected Favorites + Enhanced Protected Mode).

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  • 09/11/18--07:16: SSO behind Kiosk
  • Hello, we've been using a kiosk GPO for some time now, it meets our needs and we've been happy with it. It allows access to a limit number of websites including our Webmail forms logon.

    We've added an Enterprise App that that uses our SSO. This works very well at users desktops, home etc but not under this kiosk policy.

    Not sure what to do I added the company and Microsoft logon to the trusted sites list (in the policy)

    Good news is that it hits the company page, then redirects to Microsoft SSO logon, bad news is it stops there. I'm looking at an empty page instead of this.

    Can you tell me what the requirements might be or what I might be doing wrong?

    Could any of these do it?


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    I'm feeling really dumb but I can't figure out how to view the details of an SSL certificate in IE11.

    On previous version of IE you would simply click on the padlock that appears in the address bar and then select view certificate. On IE11 the padlock does not appear. The particular problem I'm having is that I'm trying to diagnose why Windows 8.1 with IE11 is rejecting a perfectly valid cert. All I get is a screen telling me that there is a problem with the certificate (it says that the cert is revoked) but no details and I can't figure out how to view the details.

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    I have a user that is getting a TLS issue on a specific website ( on all browsers (IE, Chrome, and Edge). The default browser used is IE, and when the browser is complete reset then the TLS error goes away (2/3 of the time).

    All of the TLS options are checked in IE (those are set by group policy), which all you see when you google search this issue. It is also not our ISP since the only user/PC that is affected by this. Other users on Windows 10 can get to the site without issue. Everything is up to date, and the user is running the latest version of Windows 10. Any help, tips, or answers are appreciated. 

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