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Questions regarding Internet Explorer 8, 9 and 10 and Internet Explorer 11 for the IT Pro Audience. Topics covered are: Installation, Deployment, Configuration, Security, Group Policy, Management questions. If you are a consumer looking for answers or to raise a question, it's highly recommended you head on over to

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    So, as I said in the title, I have some apps that are a bit on the older side, and will not get upgraded and they work only in IE8 (No other browsers nothing). That was fine for Windows 7, but now when we all have Windows 10 that is a problem, since changing Compatibility View to IE8 doesnt help, and those pages that should give me info just dont work.

    Please give me any ideas how to solve this, since this is slapping me every time I open IE11.

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    I'm wondering who can answer this.

    I.E. 11 will not remember passwords even though the option is turned on.  This happens only on a few Windows 10 computers with I.E. 11 (but not all win 10 computers in our domain though).

    I've verified that this happens to multiple accounts on the same computer.

    I've also went into tools->internet options->content->autocomplete and ensured that the options are turned on.

    I've also uninstalled and re-installed IE, but the issue still persists.

    I'm starting to think that there's a corrupt file or registry entry somewhere that may be causing issues, or it's some kind of security permissions issue that's preventing windows from writing to certain files or registry entries.

    Does anyone have any ideas?

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    When trying to access I get the error message "This organization's certificate has been revoked." Only "Click here to close this webpage." is available to click on.

    Running Internet Explorer 11 on Windows 7.

    This site is accessible from other computers.

    I have tried clearing Internet Explorer cache, resetting advanced settings, and disabling "Check for publisher's certificate revocation".

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    I have just reloaded Windows 10 and applied all of the updates. Additionally, I have loaded Malwarebytes and CCleaner and performed the scans. Lastly, I ran Windows Defender to make sure I didn’t have any viruses.

    I found the following write-up below and performed the tasks described.

    Maybe you need to reinstall edge before  do this   below>>

    winlogo + X > windows powershell admin > then copy paste   this command below

    Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation   -like "*SystemApps*"} | Foreach {Add-AppxPackage   -DisableDevelopmentMode -Register   "$($_.InstallLocation)\AppXManifest.xml"}

    If it does not appear, Second we need to delete the corrupt   Microsoft Edge Folder. Close edge then the path =>   C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe

    Delete the "Microsoft.MicrosoftEdge_8wekyb3d8bbwe"   Folder

    You may not able to delete the folder itself and 2 or 3 files.   but it does'nt matter. Select the folder, Hit Delete, Then if it asks for   admin privileges, Just hit skip and then ok . Restart the computer.  You   could do it in safe mode if fails to delete.

    Then Launch Powershell as administrator and run the following   command. Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach   {Add-AppxPackage -DisableDevelopmentMode -Register   "$($_.InstallLocation)\AppXManifest.xml" -Verbose}

    Hit enter and once the command is executed, Quit powershell   and restart the computer to complete the process.

    My problem is still with me. When I launch Microsoft Edge, the icon doesn’t show up on the Taskbar. The area where the icon should show up is blank. Edge is actually on the Taskbar, but is blank without an icon.

    As I mentioned above, my laptop has been refreshed and has been completely reloaded.

    Can you point me to a solution? Is there a hotfix for this problem?

    Thank you for any help you can give me. In the meantime, I’ll keep looking for an answer.

    ..Roger Race.

    (623) 225-9633 (M)

    PS: I rarely ask for help, but this problem doesn’t want to go away.

    0 0


    Do we know what is Microsoft's position on Symantec certificates being distrusted in Chrome, will it impact users using IE, will they be distrusted on Internet Explorer as well.

    0 0
  • 08/06/18--03:52: OST to PST
  • How can I convert OST file format to PST file format in MS Outlook?

    0 0

    I inadvertantly added my password onto the end of my email  address while trying to sign in to hotmail. Now whenever I  start to sign in,as soon as I type the first letter of my email address, I see a drop down list containing an "email address" which is my email address AND my password combined. 

    how do I clear the drop down list or remove unwanted entries.

    0 0
  • 08/19/18--12:23: Rich media content
  • I'm trying to play some POGO games and it says I need "Rich media content". That's not in my list of add ons, so how do I get it?


    0 0

    Hi guys,

    We are experiencing a problem with IE in our organisation (version 11.165.17134.0) where the 'Favourites' drop down menu on the menu bar will only show user favourites when they are viewing pages either on the internal intranet, or trusted sites. If they are viewing another external website they cannot see their favourites on the drop down and any new ones that they add do not appear on the drop down.

    They can view pinned favourites on the toolbar and can open the favourites bar, so it only appears to be the drop down that is affected.

    I believe that this is a group policy setting which is causing the problem but cannot locate which setting I need to change. I have tried disabling 'Enhanced Protection' locally on my machine, but this only appears to fix the issue when my machine is in an OU in AD that does not have any other policies applied, moving it back to a standard OU with other company policies applied seems to being the problem back.

    Any advice is greatly appreciated :)

    Kind regards,


    0 0

    How can I use MSHTA.EXE with IE10 Standards Mode. The Metatag X-UA-COMPATIBLE IE=10 and X-UA-COMPATIBLE IE=EDGE both disable the HTA:APPLICATION-tag. Is this a bug and how to override it.

    0 0

    Hi All,

    We've recently had an issue for a few users where Internet Explorer isn't using the PAC file correctly. It shows as being configured correctly, Chrome is setup to use system proxy settings & works correctly with the PAC file.

    Watching network traffic via ProcMon shows that IE does infact go to the server hosting the PAC file first, but then proceeds to try browsing directly to the internet rather than via the correct Proxy server.

    • Have confirmed that pasting the PAC file location into the address bar downloads the file (although it has an _ instead of . in the filename... is that a clue?)
    • Same issue occurs when running IE as another user (right click/run as other user)
    • Have cleared IE Temp Files
    • Removed the PAC configuration, restarted IE & reset the PAC location
    • Restarted WinHTTP Autoconfig service (I believe this is moreso for WPAD, though have seen it help in the past)
    • Setting the proxy server manually works, its just when trying to use the PAC file that is a problem

    Where should I be looking next? I'm at a loss...


    0 0

    Our company uses a very old and outdated/expired active X control to grab documents from a server. The activeX control runs inside Internet Explorer. We 'used' to be able to roll back the computer clock to fool IE into installing the "expired" control, but that no longer works.

    I've tried forcing IE 11 to install the control, via group policy and I've ENABLED all activeX controls in IE 11 to allow it to run (huge security risk), but it always comes back with IE has blocked this control from running, even after entering administrator credentials to allow it.

    I've tried manually registering the controls via:  regsvr32.  They DO show up in IE Add-ons(Enabled) but again, when you actually try to use them, IE blocks it.

    I've tried adding the SITE the active X control runs off: To 'Trusted Sites".  That does not work either.

    Environment:  Windows 7 Pro 64bit, IE 11 - 11.0.9600, 2012 R2 Domain. 

    The application we interface with is legacy at this point, and the company that originally made it for us long gone, so we cant get any support from them to 'update' the activeX control. 

    What options do we have?  Is there some way to force IE and Windows to run this control?  I'm literally running out of computers that are able to download the documents, and most of my 80+ end users 'need' to be able to use it to do their work.

    Thanks in advance.  I'm getting a little desperate.


    0 0

    I'm hoping someone can help me...

    We use Okta in our environment (Windows 7) for SSO.  After Windows updates ran this week, SSO no longer works in Internet Explorer.  It still works perfectly in Chrome and Firefox.  I've already contacted Okta and we've been able to prove that it is not an issue on their end.

    We've tried the usual fixes...deleting browser history, ensuring that our local intranet sites are set properly, making sure that TLS 1.2 is enabled.

    We also tried rolling back KB4343205, but that didn't help either.

    Has anyone else run into these issues?  I'm open to any ideas.  Thanks in advance!

    0 0


    I'm encountering a problem while using IE 11 via RDS (published desktop).

    I'm controling compatibility view settings in a GPO. There are listed some domains,but not""

    In "zone to site assignment" the domain "" is listed with number 2, because trusted sites should not be listed in compatibility view.

    If i connect to my RDS desktop, IE displays "" in compatibility view. A gpresult says, all GPOs are retrieved correctly.

    When i remove the entry, log off and log in again, it is displayed again.

    The registry in my RDS desktop displays the settings as they are set in GPO, so im very confused, where the compatibility view entry comes from and why it appears, after i deleted it.

    0 0
  • 08/23/18--14:10: PDFMage
  • Hello

    can you please inform me if there it is OK to install PDFMage on Internet Explorer Home Edition browser ?

    Thank You

    Rob Perdomo

    0 0

    Sorry if this is repetitive, however, being fairly new, I have not found enough information to know what this is doing. I recently discovered this process running on my machine and so I started looking. 

    Windows\system32\rundll32.exe C:\Windows\system32\inetcpl.cpl,ClearMyTracksByProcess Flags:8388616 WinX:0 WinY:0 IEFrame:0000000000000000

    From what I can find, this process clears various cached data and that there are many Flags that are added up to include what is done. However, all I can find goes up to about 16000ish. As you can see above, the Flags on my process show 8388616.

    Does anyone know or can anyone point me in the right direction to find what these flags indicate?

    I appreciate the help!


    0 0


    I'm trying to write a site in PHP with JavaScript and I'm using my Internet Explorer 9 to work the issues out and test my code.  During this process I need to often look at the 'View Source' to confirm what the PHP wrote out from my web server but I'm finding that IE9 doesn't seem to want to provide that source info.


    I right-click on the page (fully formed with no PHP errors showing) and select 'View Source' which is not greyed out and nothing happens.

    I have been able to reproduce this on my Windows 7 Starter netbook and on my Windows 7 Ultimate desktop both with IE9 and up to date with all Windows Updates.


    My AV is Microsoft Security Essentials and the other other running app at the time showing on the desktop is WinSCP (for access to my source code).


    Please help,

    0 0
  • 08/24/18--09:35: Error 80244022
  • I can not log on to no internet anywhere and I am unable to undate windows since 2016 please help

    0 0


    I'm feeling really dumb but I can't figure out how to view the details of an SSL certificate in IE11.

    On previous version of IE you would simply click on the padlock that appears in the address bar and then select view certificate. On IE11 the padlock does not appear. The particular problem I'm having is that I'm trying to diagnose why Windows 8.1 with IE11 is rejecting a perfectly valid cert. All I get is a screen telling me that there is a problem with the certificate (it says that the cert is revoked) but no details and I can't figure out how to view the details.

    0 0

    Hi all, I'm running Windows 10 and IE11. When I download files, IE often doesn't work.

    Sometimes a notification bar which has yellow color and is showed bottom of the window in theory doesn't show.

    And at other times that shows but it doesn't respond from mouse clicks at all.

    In order to solve this, I did:

     ◆ Reset IE settings

     ◆ Internet Options:

       ・[Security] tab → [Custom Level] → "Run ActiveX controls andplugins" : Enabled → Disabled → Enabled again.

       ・[General] tab → [Delete...] under "Browsing history" → Deleted Caches and temporary files

       ・[General] tab → [Settings] under "Browsing history" → [History] tab → "Days to keep pages in history" : 20→"7" 

       ・[Advanced] tab → Enabled "Use software rendering instead of GPU rendering"

       ・[Advanced] tab → Enabled "Empty Temporary Internet Files folder when browser is closed"

     ◆ Disabled all of addins

     ◆Deleted files in following files:



    But this problem hasn't been solved.

    Is there any other solution?

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