CURRENTLY HAVE IE8 ON THE SERVER, NOT ABLE TO INSTALL IE9,10 OR 11 ON THE SERVER
==================================================================== 00:00.000: Started: 2016/03/14 (Y/M/D) 20:21:04.691 (local) 00:00.000: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.000: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WSUS 00:00.000: INFO: Setup installer for Internet Explorer: 11.0.9600.16428 00:00.000: INFO: Previous version of Internet Explorer: 8.0.7601.19104 00:00.000: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0... 00:00.000: INFO: ...and 11.1.0.0... 00:00.000: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0... 00:00.000: INFO: iexplore.exe version check success. Install can proceed. 00:00.000: INFO: Operating System: Windows Server: 6.1.7601 (Service Pack 1) 00:00.000: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt" 00:00.000: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml" 00:00.000: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab" 00:00.125: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu" 00:00.125: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1B579.tmp\Spelling_en.msu. 00:00.125: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu" 00:00.125: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1B579.tmp\Hyphenation_en.msu. 00:00.125: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab" 00:36.098: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE1B579.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1B579.tmp\HardwareBlockingList.xml" 00:36.145: INFO: Hardware support check succeeded. Installation will continue. 00:36.145: INFO: Windows 7 operating system detected. 00:36.145: INFO: Service pack major: 1 00:36.145: INFO: Service pack minor: 0 00:36.145: INFO: Service pack name: Service Pack 1 00:36.145: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True) 00:36.145: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True) 00:36.161: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.19160 >= 6.1.7601.17727 (True) 00:36.161: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.19160 >= 6.1.7601.17617 (True) 00:36.161: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.19160 >= 6.1.7601.17888 (True) 00:36.161: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf. 00:36.176: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True) 00:36.176: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True) 00:36.176: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True) 01:07.876: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE1B579.tmp\Windows6.1-KB2841134-x64-fr-FR.cab 01:07.876: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE1B579.tmp\Windows6.1-KB2841134-x64-es-ES.cab 01:07.891: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE1B579.tmp\IE-Spelling-en.cab 01:07.891: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE1B579.tmp\IE-Spelling-es.cab 01:07.891: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE1B579.tmp\IE-Spelling-fr.cab 01:07.891: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE1B579.tmp\IE-Hyphenation-es.cab 01:07.891: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE1B579.tmp\IE-Hyphenation-fr.cab 01:07.891: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE1B579.tmp\IE-Hyphenation-en.cab 01:07.891: INFO: Waiting for 0 prerequisite downloads. 01:07.891: INFO: The neutral pack was not successfully downloaded from the internet. Installation will continue using the extracted package. 01:07.891: INFO: Waiting for 0 language pack downloads. 01:07.891: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)). 01:07.985: INFO: No reboot logic message NrApiStart(0), lParam=0x00032938 returned 0x00000000. 01:08.469: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000. 01:08.469: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014. 01:08.469: INFO: Installing with the extracted package. C:\Windows\TEMP\IE1B579.tmp\IE11-neutral.Extracted.cab 01:08.484: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1B579.tmp\IE11-neutral.Extracted.cab /quiet /norestart 01:35.582: INFO: Process exit code 0x00000002 (2) [The system cannot find the file specified. ] 01:35.582: ERROR: Neutral package installation failed (exit code = 0x00000002 (2)). 01:35.582: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000. 01:35.582: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000. 01:35.582: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016. 01:35.582: INFO: Waiting for Active Setup to complete. 01:35.597: ERROR: Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002, 01:35.597: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install. 01:35.597: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE1B579.tmp 01:35.644: INFO: Unable to remove directory C:\Windows\TEMP\IE1B579.tmp, marking for deletion on reboot. 01:35.644: INFO: Released Internet Explorer Installer Mutex 00:00.000: ==================================================================== 00:00.000: Started: 2016/03/14 (Y/M/D) 20:48:22.348 (local) 00:00.000: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.000: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WSUS 00:00.000: INFO: Setup installer for Internet Explorer: 11.0.9600.16428 00:00.015: INFO: Previous version of Internet Explorer: 8.0.7601.19104 00:00.015: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0... 00:00.015: INFO: ...and 11.1.0.0... 00:00.015: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0... 00:00.015: INFO: iexplore.exe version check success. Install can proceed. 00:00.015: INFO: Operating System: Windows Server: 6.1.7601 (Service Pack 1) 00:00.015: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt" 00:00.015: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml" 00:00.015: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab" 00:00.156: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu" 00:00.156: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1CFCC.tmp\Spelling_en.msu. 00:00.156: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu" 00:00.156: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1CFCC.tmp\Hyphenation_en.msu. 00:00.156: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab" 00:36.285: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE1CFCC.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1CFCC.tmp\HardwareBlockingList.xml" 00:36.410: INFO: Hardware support check succeeded. Installation will continue. 00:36.410: INFO: Windows 7 operating system detected. 00:36.410: INFO: Service pack major: 1 00:36.410: INFO: Service pack minor: 0 00:36.410: INFO: Service pack name: Service Pack 1 00:36.441: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True) 00:36.441: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True) 00:36.441: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.19160 >= 6.1.7601.17727 (True) 00:36.441: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.19160 >= 6.1.7601.17617 (True) 00:36.457: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.19160 >= 6.1.7601.17888 (True) 00:36.457: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf. 00:36.457: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True) 00:36.488: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True) 00:36.504: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True) 01:06.721: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE1CFCC.tmp\Windows6.1-KB2718695-x64-fr-FR.cab 01:06.721: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE1CFCC.tmp\Windows6.1-KB2718695-x64-es-ES.cab 01:06.721: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE1CFCC.tmp\Windows6.1-KB2841134-x64-fr-FR.cab 01:06.721: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE1CFCC.tmp\Windows6.1-KB2841134-x64-es-ES.cab 01:06.737: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE1CFCC.tmp\IE-Spelling-en.cab 01:06.737: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE1CFCC.tmp\IE-Spelling-es.cab 01:06.737: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE1CFCC.tmp\IE-Spelling-fr.cab 01:06.737: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE1CFCC.tmp\IE-Hyphenation-es.cab 01:06.737: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE1CFCC.tmp\IE-Hyphenation-fr.cab 01:06.737: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE1CFCC.tmp\IE-Hyphenation-en.cab 01:06.737: INFO: Waiting for 0 prerequisite downloads. 01:06.737: INFO: The neutral pack was not successfully downloaded from the internet. Installation will continue using the extracted package. 01:06.737: INFO: Waiting for 0 language pack downloads. 01:06.737: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)). 01:06.768: INFO: No reboot logic message NrApiStart(0), lParam=0x03ae2938 returned 0x00000000. 01:07.189: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000. 01:07.189: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014. 01:07.189: INFO: Installing with the extracted package. C:\Windows\TEMP\IE1CFCC.tmp\IE11-neutral.Extracted.cab 01:07.205: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1CFCC.tmp\IE11-neutral.Extracted.cab /quiet /norestart 01:38.046: INFO: Process exit code 0x00000002 (2) [The system cannot find the file specified. ] 01:38.046: ERROR: Neutral package installation failed (exit code = 0x00000002 (2)). 01:38.046: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000. 01:38.046: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000. 01:38.062: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016. 01:38.062: INFO: Waiting for Active Setup to complete. 01:38.077: ERROR: Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002, 01:38.077: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install. 01:38.077: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE1CFCC.tmp 01:38.109: INFO: Unable to remove directory C:\Windows\TEMP\IE1CFCC.tmp, marking for deletion on reboot. 01:38.109: INFO: Released Internet Explorer Installer Mutex