IE 10 will not install in Windows 7 64 bit SP1
I go past the prompt that says "restarting programs". Then the installation fails. The updates are all up to the minute.
Please help me install IE 10
Here is the log. Same error in three tries. It gives the IE10 Failed to install message.
00:00.000: Started: 2013/02/27 (Y/M/D) 16:34:02.472 (local)
00:00.016: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.016: Command line: "C:\Users\Pats Workstation\Downloads\IE10-Windows6.1-x64-en-us.exe"
00:00.031: INFO: Setup installer for Internet Explorer: 10.0.9200.16521
00:00.047: INFO: Previous version of Internet Explorer: 9.0.8112.16464
00:00.047: INFO: Checking if iexplore.exe's current version is between 10.0.8100.0...
00:00.062: INFO: ...and 10.1.0.0...
00:00.062: INFO: Maximum version on which to run IEAK branding is: 10.1.0.0...
00:00.062: INFO: iexplore.exe version check success. Install can proceed.
00:00.078: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.094: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.109: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.109: INFO: Trying to extract ID: 7006 (0) as "IE10-neutral.Extracted.cab"
00:00.499: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:00.515: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1A275.tmp\Spelling_en.msu.
00:00.515: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:00.530: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1A275.tmp\Hyphenation_en.msu.
00:00.546: INFO: Trying to extract ID: 7128 (1033) as "IE10-support.cab"
00:01.388: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates.
01:01.371: INFO: The no reboot policy and supplemental files failed to download correctly. Default installation files will be used. Wait return value was 0x00000102 (258) [The wait operation timed out. ]
01:01.402: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE1A275.tmp\IE10-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1A275.tmp\HardwareBlockingList.xml"
01:01.496: INFO: Graphics Device Information: NVIDIA Quadro 600
01:01.496: INFO: Hardware support check succeeded. Installation will continue.
01:01.496: INFO: Windows 7 operating system detected.
01:01.511: INFO: Service pack major: 1
01:01.511: INFO: Service pack minor: 0
01:01.511: INFO: Service pack name: Service Pack 1
01:01.527: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16492 (True)
01:01.527: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18044 >= 6.1.7601.17727 (True)
01:01.542: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18015 >= 6.1.7601.17617 (True)
01:01.558: INFO: Version Check for (KB2731771) of C:\Windows\System32\kernel32.dll: 6.1.7601.18015 >= 6.1.7601.17932 (True)
01:01.558: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
01:01.574: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
01:03.414: INFO: Waiting for 0 prerequisite downloads.
01:03.414: INFO: The neutral pack was not successfully downloaded from the internet. Installation will continue using the extracted package.
01:03.446: INFO: No reboot logic message NrApiStart(0), lParam=0x031b1838 returned 0x00000000.
01:04.085: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
01:04.085: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
01:04.101: INFO: Installing with the extracted package. C:\Windows\TEMP\IE1A275.tmp\IE10-neutral.Extracted.cab
01:04.116: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1A275.tmp\IE10-neutral.Extracted.cab /quiet /norestart
01:18.796: INFO: Process exit code 0x000036B3 (14003) [The referenced assembly is not installed on your system. ]
01:18.796: ERROR: Neutral package installation failed (exit code = 0x000036b3 (14003)).
01:18.796: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
01:18.812: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
01:18.812: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
01:18.812: INFO: Waiting for Active Setup to complete.
01:18.812: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
01:23.819: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
01:28.827: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
01:33.850: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
01:38.873: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
01:43.912: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates.
02:36.578: INFO: Link clicked, opening URL in new window:'http://go.microsoft.com/fwlink/?LinkId=272316'
06:31.594: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
06:31.625: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE1A275.tmp
06:31.656: INFO: Unable to remove directory C:\Windows\TEMP\IE1A275.tmp, marking for deletion on reboot.
06:31.672: INFO: Released Internet Explorer Installer Mutex