Windows 7 64 bit.
Trying to install IE9. We tried it over SCCM, but that failed. I'm trying to do it manually now.
I've tried it with AD administrator and local administrator.
We have IE8 on the machine. I've tried to empty windows/temp with IE9 related folders/files, but that didn't have any effect.
I've been trying to google this problem for quite a while now with no success.
Any ideas? :)
Here is the log:
00:00.000: ====================================================================
00:00.031: Started: 2013/09/10 (Y/M/D) 10:33:25.873 (local)
00:00.046: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.078: Command line: "C:\TEMP\IE9-Windows7-x64-fin.exe"
00:00.093: INFO: Setup installer for Internet Explorer: 9.0.8112.16421
00:00.109: INFO: Previous version of Internet Explorer: 8.0.7601.18106
00:00.140: INFO: Checking if iexplore.exe's current version is between 9.0.6001.0...
00:00.156: INFO: ...and 9.1.0.0...
00:00.171: INFO: Maximum version on which to run IEAK branding is: 9.1.0.0...
00:00.187: INFO: iexplore.exe version check success. Install can proceed.
00:00.202: INFO: Trying to extract ID: 7006 (0) as "IE9-neutral.Extracted.cab"
00:00.421: INFO: Trying to extract ID: 7010 (1035) as "ielangpack-FIN.CAB"
00:00.499: INFO: Trying to extract ID: 5006 (0) as "IE9-support.cab"
00:00.936: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.982: INFO: Windows 7 operating system detected.
00:00.998: INFO: Service pack major: 1
00:01.014: INFO: Service pack minor: 0
00:01.029: INFO: Service pack name: Service Pack 1
00:01.248: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates.
00:18.985: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
00:19.063: INFO: No reboot policy and supplemental files successfully downloaded and extracted for use.
00:19.125: INFO: No reboot logic message NrApiStart(0), lParam=0x00307f10 returned 0x00000000.
00:19.671: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
00:19.687: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
00:19.718: INFO: Installing with the downloaded package. C:\WINDOWS\TEMP\IE9B51B.tmp\IE9-neutral.Downloaded.msu
00:19.890: INFO: Launched package installation: C:\WINDOWS\system32\dism.exe /online /add-package /packagepath:C:\WINDOWS\TEMP\IE9B51B.tmp\IE9-neutral.Downloaded\Windows6.1-KB982861-x64.cab /quiet /norestart
00:45.521: INFO: Process exit code 0x00000005 (5) [Access is denied. ]
00:45.552: ERROR: Neutral MSU installation failed (exit code = 0x00000005 (5)).
00:45.583: INFO: Launched package installation: C:\WINDOWS\system32\dism.exe /online /add-package /packagepath:C:\WINDOWS\TEMP\IE9B51B.tmp\ielangpack-FIN.CAB /quiet /norestart
00:49.639: INFO: Process exit code 0x00000005 (5) [Access is denied. ]
00:49.655: ERROR: Language package installation failed (exit code = 0x00000005 (5)).
00:49.686: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00000005 returned 0x00000000.
00:49.702: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
00:49.764: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
00:49.826: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates.
02:34.675: INFO: Setup exit code 0x00000005 (5) [Access is denied. ]
02:34.753: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
02:35.486: INFO: SQM Upload returned 403
02:35.533: INFO: Cleaning up temporary files in: C:\WINDOWS\TEMP\IE9B51B.tmp
02:36.125: INFO: Unable to remove directory C:\WINDOWS\TEMP\IE9B51B.tmp, marking for deletion on reboot.
02:36.172: INFO: Released Internet Explorer Installer Mutex