Quantcast
Channel: Internet Explorer 8, 9, 10, 11 forum
Viewing all articles
Browse latest Browse all 10469

Cannot install IE 11 with error 0x9C48

$
0
0

When trying to install Internet Explorer 11 through windows update I always get the error 0x9C48. I've found that this has to do with corrupt IE 10 files after performing a scan with "sfc /scannow".

I know the relevant files from the CheckSUR.log and I've tried placing them in the right folders as per either KB2700601

and KB947821 before running the windows update readiness tool but the errors persist after performing a new "sfc" scan.

Here is my CeckSUR.log relevant contents:

Summary:
Seconds executed: 2087
 Found 52 errors
  CSI Manifest All Zeros Total count: 37
  CSI Manifest and S256H Do Not Match Total count: 1
  CBS MUM Corrupt Total count: 7
  CBS Catalog Corrupt Total count: 7

Unavailable repair files:
    winsxs\manifests\x86_microsoft-windows-ie-memoryanalyzer_31bf3856ad364e35_11.2.9600.17358_none_493d625c503764b9.manifest
    winsxs\manifests\x86_microsoft-windows-ie-versioninfo_31bf3856ad364e35_11.2.9600.17358_none_856c296391a00c7a.manifest
    winsxs\manifests\x86_microsoft-windows-ie-ieshims_31bf3856ad364e35_11.2.9600.17358_none_cdd37a2ff6def07e.manifest
    winsxs\manifests\x86_microsoft-windows-i..resources.resources_31bf3856ad364e35_11.2.9600.17358_en-us_c1b37a9f743ed41d.manifest
    winsxs\manifests\x86_microsoft-windows-i..riptcollectionagent_31bf3856ad364e35_11.2.9600.17358_none_3c0d9247f57058cc.manifest
    winsxs\manifests\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_11.2.9600.17358_none_cde9f493e92a1dee.manifest
    winsxs\manifests\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.17358_none_99895cd67ecf68c7.manifest
    winsxs\manifests\x86_microsoft-windows-i..rendering.resources_31bf3856ad364e35_11.2.9600.17358_en-us_932eb5c1601313a0.manifest
    winsxs\manifests\x86_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.2.9600.17358_none_495ce1125f6cb583.manifest
    winsxs\manifests\x86_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17358_none_4c16ff5ebb1f3719.manifest
    winsxs\manifests\x86_microsoft-windows-i..osticstap.resources_31bf3856ad364e35_11.2.9600.17358_en-us_1140849241781a0d.manifest
    winsxs\manifests\x86_microsoft-windows-ie-ratings_31bf3856ad364e35_11.2.9600.17358_none_4dd8888eb9612872.manifest
    winsxs\manifests\x86_microsoft-windows-s..-downlevel.binaries_31bf3856ad364e35_6.3.9600.17358_none_0370649146f864e7.manifest
    winsxs\manifests\x86_microsoft-windows-ie-htmlrenderingmedia_31bf3856ad364e35_11.2.9600.17358_none_44c6f560b5f1f413.manifest
    winsxs\manifests\x86_microsoft-windows-ie-mshtmldac_31bf3856ad364e35_11.2.9600.17358_none_5e83ecd653c3ba13.manifest
    winsxs\manifests\x86_microsoft-windows-ieframe.resources_31bf3856ad364e35_11.2.9600.17358_en-us_160c926b2a544493.manifest
    winsxs\manifests\x86_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.2.9600.17358_none_ca6fd6ea1a576461.manifest
    winsxs\manifests\x86_microsoft-windows-ie-networkinspection_31bf3856ad364e35_11.2.9600.17358_none_fb42d4a3b0a68f58.manifest
    winsxs\manifests\x86_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_11.2.9600.17358_none_157ff04aae7e7e22.manifest
    winsxs\manifests\x86_microsoft-windows-scripting-vbscript_31bf3856ad364e35_11.2.9600.17358_none_cea04d898a8cf0f4.manifest
    winsxs\manifests\x86_microsoft-windows-ie-timeline_is_31bf3856ad364e35_11.2.9600.17358_none_001c4f442632f9f6.manifest
    winsxs\manifests\x86_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.2.9600.17358_none_b5a84a4376a46e74.manifest
    winsxs\manifests\x86_microsoft-windows-i..trolpanel.resources_31bf3856ad364e35_11.2.9600.17358_en-us_a8d0ef9244d210b9.manifest
    winsxs\manifests\x86_microsoft-windows-ie-ieproxy_31bf3856ad364e35_11.2.9600.17358_none_16752e99a7368a10.manifest
    winsxs\manifests\x86_microsoft-windows-ie-vgx_31bf3856ad364e35_11.2.9600.17358_none_737d5ba54560e52d.manifest
    winsxs\manifests\x86_microsoft-windows-ie-ielowutil_31bf3856ad364e35_11.2.9600.17358_none_8cbc5660cde0a7d6.manifest
    winsxs\manifests\x86_microsoft-windows-inetres-adm_31bf3856ad364e35_11.2.9600.17358_none_74d5a492f47968ea.manifest
    winsxs\manifests\x86_microsoft-windows-ie-timeline_31bf3856ad364e35_11.2.9600.17358_none_d3164385c67bd07b.manifest
    winsxs\manifests\x86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_11.2.9600.17358_none_3b296216336fd8fe.manifest
    winsxs\manifests\x86_microsoft-windows-s..-jscript9.resources_31bf3856ad364e35_11.2.9600.17358_en-us_680177f5d4b67e26.manifest
    winsxs\manifests\x86_microsoft-windows-i..riptedsandboxplugin_31bf3856ad364e35_11.2.9600.17358_none_e22227e3c8037422.manifest
    winsxs\manifests\x86_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17358_none_1efca6940a6bb57f.manifest
    winsxs\manifests\x86_microsoft-windows-ie-lowreg_31bf3856ad364e35_11.2.9600.17358_none_2e927c3c4086d04e.manifest
    winsxs\manifests\x86_microsoft-windows-inetres-adm.resources_31bf3856ad364e35_11.2.9600.17358_en-us_f5e42cb6da21f64b.manifest
    winsxs\manifests\x86_microsoft-windows-ieinstal_31bf3856ad364e35_11.2.9600.17358_none_6ee22358ee484b2c.manifest
    winsxs\manifests\x86_microsoft-windows-ie-f12.resources_31bf3856ad364e35_11.2.9600.17358_en-us_f6896071b634abf0.manifest
    winsxs\manifests\x86_microsoft-windows-ie-f12tools.resources_31bf3856ad364e35_11.2.9600.17358_en-us_30ef3066119706c7.manifest
    winsxs\manifests\x86_microsoft-windows-i..rityzones.resources_31bf3856ad364e35_11.2.9600.17358_en-us_f4c8fbda3e1f55f5.manifest
    servicing\packages\Package_1_for_KB2987107~31bf3856ad364e35~x86~~11.2.1.0.mum
    servicing\packages\Package_1_for_KB2987107~31bf3856ad364e35~x86~~11.2.1.0.mum
    servicing\packages\Package_2_for_KB2987107~31bf3856ad364e35~x86~~11.2.1.0.mum
    servicing\packages\Package_2_for_KB2987107~31bf3856ad364e35~x86~~11.2.1.0.mum
    servicing\packages\Package_3_for_KB2987107~31bf3856ad364e35~x86~~11.2.1.0.mum
    servicing\packages\Package_3_for_KB2987107~31bf3856ad364e35~x86~~11.2.1.0.mum
    servicing\packages\Package_4_for_KB2987107~31bf3856ad364e35~x86~~11.2.1.0.mum
    servicing\packages\Package_4_for_KB2987107~31bf3856ad364e35~x86~~11.2.1.0.mum
    servicing\packages\Package_5_for_KB2987107~31bf3856ad364e35~x86~~11.2.1.0.mum
    servicing\packages\Package_5_for_KB2987107~31bf3856ad364e35~x86~~11.2.1.0.mum
    servicing\packages\Package_for_KB2987107_RTM~31bf3856ad364e35~x86~~11.2.1.0.mum
    servicing\packages\Package_for_KB2987107_RTM~31bf3856ad364e35~x86~~11.2.1.0.mum
    servicing\packages\Package_for_KB2987107~31bf3856ad364e35~x86~~11.2.1.0.mum
    servicing\packages\Package_for_KB2987107~31bf3856ad364e35~x86~~11.2.1.0.mum
    servicing\packages\Package_1_for_KB2987107~31bf3856ad364e35~x86~~11.2.1.0.cat
    servicing\packages\Package_1_for_KB2987107~31bf3856ad364e35~x86~~11.2.1.0.cat
    servicing\packages\Package_2_for_KB2987107~31bf3856ad364e35~x86~~11.2.1.0.cat
    servicing\packages\Package_2_for_KB2987107~31bf3856ad364e35~x86~~11.2.1.0.cat
    servicing\packages\Package_3_for_KB2987107~31bf3856ad364e35~x86~~11.2.1.0.cat
    servicing\packages\Package_3_for_KB2987107~31bf3856ad364e35~x86~~11.2.1.0.cat
    servicing\packages\Package_4_for_KB2987107~31bf3856ad364e35~x86~~11.2.1.0.cat
    servicing\packages\Package_4_for_KB2987107~31bf3856ad364e35~x86~~11.2.1.0.cat
    servicing\packages\Package_5_for_KB2987107~31bf3856ad364e35~x86~~11.2.1.0.cat
    servicing\packages\Package_5_for_KB2987107~31bf3856ad364e35~x86~~11.2.1.0.cat
    servicing\packages\Package_for_KB2987107_RTM~31bf3856ad364e35~x86~~11.2.1.0.cat
    servicing\packages\Package_for_KB2987107_RTM~31bf3856ad364e35~x86~~11.2.1.0.cat
    servicing\packages\Package_for_KB2987107~31bf3856ad364e35~x86~~11.2.1.0.cat
    servicing\packages\Package_for_KB2987107~31bf3856ad364e35~x86~~11.2.1.0.cat

(w)    Unable to get system disk properties    0x0000045D    IOCTL_STORAGE_QUERY_PROPERTY    Disk Cache    

and here are the names of the files I've used:

EIE10_PT-PT_WOL_Win7.EXE

IE10-Windows6.1-KB2987107-x86.msu

IE10-Windows6.1-x86-pt-pt.exe

What else can I do ?

Thanks.

Viewing all articles
Browse latest Browse all 10469

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>