Many of our Windows 7 laptops started having IE crashes dues to:
Description:
Faulting application name: IEXPLORE.EXE, version: 10.0.9200.17088, time stamp: 0x53eedc10
Faulting module name: urlmon.dll, version: 10.0.9200.17088, time stamp: 0x53eedc44
Exception code: 0xc0000005
Fault offset: 0x00038a99
Faulting process id: 0x128c
Faulting application start time: 0x01cfe29e05a67b00
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: C:\windows\syswow64\urlmon.dll
To troubleshoot, we have tried resetting IE 10 using Internet Options and rebooting. Does not reliably fix this and even when it occasionally does, it is not a permanent fix.
I have also tried running Internet Explorer using the shortcut for Internet Explorer (No Add-ons).
When I click on the shortcut, there is an an hourglass for a second or two and then it just goes away. The no add-ons mode never works and doesn't show an error. It just does nothing.
iexplore.exe -extoff does not work or do anything
iexplorer.exe runs
iexplore -nohome runs
How can we find the cause?