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IE11 cookie reading problem - screen sections missing

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Hi All

We recently upgraded our RDS platform to IE11 on Windows 2008 R2.  We are seeing an odd issue with some users which goes something like this.

User logs in for first time
Goes to www.bbc.co.uk
Accepts Cookie notification
Goes to www.gmail.com
Logs in
Opens new tabs for unrelated websites, closes gmail.com and bbc.co.uk
sometime later on, opens new tab and visits gmail or bbc.co.uk
is greeted with logon prompt and Cookie notification, suggesting the browser cannot read cookie files or webcache.

Curiously if the user closes down IE completely and waits for iexplore.exe to end (which can take a good 45 seconds) and then reopens IE, the user doesn't get prompted atwww.bbc.co.uk for cookies and doesn't have to login at gmail.com, suggesting that the browser is again able to read cookie files and webcache.

We have also seen some websites which do not show all of the web content properly e.g. MapMyRun doesn't show the map and SharePoint doesn't show the documents pane.  Closing IE in the same method above and reopening temporarily fixes the problem.

I used process explorer and the only thing which was reading the webcache01v.dat  file is taskhost.exe

It is a really strange problem, but is affecting more users.  Does anyone have any ideas on things to check/troubleshoot?

Sam


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