A few tears ago, we had issues with a machine where the IE version information on a machine where a certain feature did not work was the same as the version on a machine where it did work.
we learned then to access the list of files that are installed with IE and compare those lists across both machines. We then found one or 2 differences in the files on the non working machine. Updating those files resolved the issue.
I'm not 100% certain but i belive we were able to get the list of files from a link in the About IE pop up. Whether that was the case or not, For IE 9, 10 and 11, we do not know how to retrieve this last of files.
Any assistance will be most appreciated.
We used this process to fix a few issues where we had been pulling our hair out to resolve. Perhaps this is no longer valid but I need to make that determeintion