Hello,
I have a customer with a brand new HP workstation and the same thing is happening here.
Doing a search in Norton Toolbar and then clicking on one of the results it opens a new IE page but the page is completely blank, including the tab at the top to identify the page. Also when using a tax software program that is running from a web browser and clicking on an update it does the same thing.
When logging onto Online Banking and if you click on a transaction to view a deposit or a check it will not open that item.
The computer was installed 15 days ago. The first time we installed Office 2013 it asked to activate the product over the Internet. It would not connect to the Microsoft servers to validate the new product. OF course we had to call(phone) it in to validate.
There are more examples of "On Line" things not working properly, these are just a few.
Should I uninstall IE 11 and install IE10.
So Far I have disabled all add-ons, reset IE, Ran a full viruscan - Results Clean (N360). Customer does use the password feature in Norton 360, i beleive it is called the "Vault".
I did uninstall IE 11 and Norton 360. Installed IE 11 on and the same results. Then I installed N360 back on.
Any helpful suggestions would be appreciated. Customer does not want Chrome installed>
Paul
PAUL