So here is the situation, my company uses a third party scanning software, that puts documents scanned or created onto a webserver. We use a program that grants a user access to view the documents on the webserver. The user will have to log into the system using credentials, we have Kerberos doing this. Once the user is logged onto the system they navigate to the document they want to view or edit. So the user wants to view a .pdf file, they click the document they want, and it is supposed to open in the default program associated with file extension. ie: .doc would open Word, .xls would open Excel. When the document is loading in the default program Internet Explorer opens a blank page, this page is supposed to prompt the user if they want to open or save the document. (I changed the registry to have the files selected to automatically open without this prompt.) The blank screen generated is still staying open, this screen is supposed to close automatically after the prompt or close automatically after the document is opened. So when a user is looking at several documents, this floods the screen with all these blank Internet Explorer pages. This problem is only occurring for users that have Windows 7 PC's, XP users do not have this problem at all. My PC is the only one in the company that is Windows 7 64-bit, and working properly with the IE blank page automatically closing. I'm wondering what can be done to fix this problem, is it as simple as registering some .dll files or do I need to make a registry change? Any help would greatly be appreciated.
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