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Shockwave Flash elements blank in IE11 on Windows 8.1

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Hello,

I'm an IT admin at a school.  At the start of this year we moved our 1:1 year 7-12 grades and staff to Windows 8.1 x64.On the whole this has been a positive experience, however, we have noticed that randomly but consistently, a number of users are having an issue in IE11 when accessing websites that contain Flash elements.

Our student administration system has a flash page login and when staff often access the site it displays a blank page (the Flash element is actually just displaying a white box which is coincidently on a white background making the whole page look white.  There are no errors and upon checking the Add-On's the 'Shockwave Flash Object' plugin says it is working, yet not displaying.  Another instance would be a particular banking website login screen that uses Flash and is also blank.

To overcome the issue the affected user has to reset the browser and then it's all good again.  I have started, reluctantly, suggesting to users that they use Chrome (which works) until something is sorted out.

This is a really annoying issue affecting over 700 of our users, would appreciate some support or advice from other users if this issue has been seen and/or addressed elsewhere.

Cheers!


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