My main issue is that I cannot install IE 11. IE 9 is somehow blocking the installation of any other version of IE. Through Googling, I've found that this is a common issue but the onlyreal solutions seem to be uninstalling IE 9 or having someone from Microsoft supply files specific to the user/poster's computer that resolves the issue. I tried both offline and regular installers, I tried installing the prerequisites, I even tried going to 10 first which resulted with the same issues as 11 ....any sort of basic trouble shooting has been tried.
I've also tried uninstalling IE 9 in every way possible including....
Going into "View installed updates" in "Programs and Features" to attempt uninstalling the IE9 update which failed with message "An error has occurred. Not all of the updates were successfully uninstalled."
Using the command prompt with administrator privileges ("Run as administrator" in the context menu) to run the FORFILES command - failed with multiple dialogs all showing "0x80070005: Access is denied."
FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*9.*.mum
To throw another wrench into the situation, this is a company-wide issue so even if Microsoft could provide user specific files to resolve the issue on my computer. I still have handfuls of other computers with the same issue.
Hopefully there's another solution out there but any help or suggestions are appreciated.