I have a user at a client site running Windows 7 Pro who is having a problem in IE. About 1/3 of the time when she goes to the Hotmail website, IE 9 won't load the site but displays a blank window except for a message about not being able to load the page.
She says this happens every day, however it mostly does it after she has visited other websites first and then tries to open the Hotmail site. If she opens her browser and immediately goes to Hotmail, then it opens fine (or maybe rarely errors out, I don't recall if she said that or not).
She has never had this happen with any other website and she can go to any other computer in her office and browse other sites and then go to Hotmail and it opens every time. So there is something on her computer that is doing this. I tried running ipconfig /flushdns, emptying her browser cache, and setting IE to empty the cache when exiting. I checked her network settings and they're all good. I even checked her hosts file and there's nothing in it to cause this.
As I said, if she goes to Hotmail first when opening IE it always opens and more times than not she can visit other sites first and still open Hotmail. But at least 1/3 of the time Hotmail won't open if she visits other sites first.
Anyone have any ideas of what else to do? I don't see how any settings in IE could do this since surely a misconfiguration or a wrong security setting would cause Hotmail to not load -all- of the time, not just some times.
Jonathan