I have been dealing with a serious virus for a couple weeks now that makes my computer run extremely slow. I ran several free antivirus and antimalware programs trying to fix my problem. This resulted in getting an error msg on start up that states "Windows Explorer has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. After Explorer closes I have no desktop. Its a black and blank screen. I can still get to Explorer by using ctrl-alt-del however I no longer have a Start button or a Task Bar on my Explorer home page.
I have tried several online suggestions on retrieving the Stop button with no success. I'm sure the blank screen at start-up is a result of the virus but I have no clue on getting rid of the virus at this point.
Please help me out if you have any ideas...Thank you!!