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Questions regarding Internet Explorer 8, 9 and 10 and Internet Explorer 11 for the IT Pro Audience. Topics covered are: Installation, Deployment, Configuration, Security, Group Policy, Management questions. If you are a consumer looking for answers or to raise a question, it's highly recommended you head on over to

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  • 09/25/18--20:09: IE not Google!
  • Windows 10 has made an obscure path to finding how to change my browser.  I have MS Edge opening with Google and want to change it for IE.  I select IE from the default apps list and it changes back to Google every time.  I uninstalled Google and no change.  Can someone help me with this?

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    We had previously used a group policy preference to set the following registry value, which allows the opening of CHM or Windows Help files from network paths.  We also place the network paths in the Local Intranet zone in IE, although it should automatically detect it as local anyway.

    SOFTWARE\Microsoft\HTMLHelp\1.x\ItssRestrictions\MaxAllowedZone (DWORD) = 1

    This works perfectly for all of our users, until we install KB4103727.  After this we get a, "Can't reach this page error" from our CHM files.

    I double checked the registry and the Local Intranet zone in IE and everything looks like it should.

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    I am using below html snippet in my code to show Fevicon but not able to display the fevicon in IE and edge browser


    <link rel="icon" href="http://priyanshugoyal/xyz/favicon.ico">

     <link rel="shortcut icon" type="image/x-icon"  href="http://priyanshugoyal/xyz/favicon.ico">


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  • 09/26/18--00:47: Issue In IE 11
  • Hi,

    we have one web application and we implemented session management to prevent multiple login with same user name and password but i faced an issue where i opened three tab in IE in same session and tried to login with same username and password and i am able to login.

    Need your help. 

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  • 09/25/18--05:34: Can't set custom levels
  • I have a server 2016 server that a couple of the users cannot set a custom level of security in IE and they cannot add sites to the whitelist. I have looked and HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\CurrentVersion\Internet
    Settings\Security_HKLM_Only keeps on getting reset to 1 from 0. I think this is happening when I open IE. I have looked through gpos, rsop, etc. I dont know what is causing this. Can someone help me?

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    I purchased an upgrade from Windows 7 Premium to Windows 10, but when install tries a message appears saying that I must upgrade to a newer browser because some features of the installation are required. But my Explorer is up to date, Explorer 11, with auto updates. Now the link I HAVE FOR DOWNLOADING AND INSTALLING WILL NOT WORK. I started a chat with MS and when I tried to download permission to access my computer with the tech, the download causes the browser to open and discontinue the chat. Another message appears telling me I need to upgrade the browser. Help?

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    Good Afternoon,

    I'm having a hard time trying to find an answer for this.  If I enable a plug in Internet Explorer in the registry I can use 2 values in the Flags.

    0x00000000 = Enabled

    0x00000001 = Disabled

    what does this value mean in the flags value?

    0x00000400 (1024)


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    We have a web cross browser app that uses javascript on the front end.  We have lots of big messages and because javascript is single threaded we have had performance issues.  We have done some initial investigation of WebWorker and it looks promising.    We would like to not have to force users to only use FireFox, Chrome, Opera; but IE does not support WebWorkers.   Please take a loot at adding support for WebWorkers in future versions of IE.

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    a technician used my desktop to do some wireless testing and now I can't display my aol account. I can open the account but the only thing that displays is the MSN screen. all my email and favorites are on the aol app but I can.t get it to display nor close the MSN home screent

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    We have Java installed on our terminal servers (2008 R2 / 2012 R2)

    When we login as admin on the system and launch IE to go to a site that users Java it loads the add on Java SE Runtime Environment 8 Update 161 fine and site works.

    on the same terminal server is we login as normal user without admin access and launch the same site that uses Java the add-on never launches , neither is it available to be loaded or added. We get an error message from IE 11

    The error message is The Page you are viewing uses Java. More information ...

    Anything that we may be missing 

    We are using 32-bit java on the machines (tried on Server 2012 R2 , 2008 R2 RDS )

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    I had a proxy server in my network, now it is powered but not used anymore and all clients can connect directly to internet.

    I removed the DNS wpad record.

    I removed the DHCP option 252,  and I'm sure all leases are removed.

    I checked that inside internet explorer connection options there is nothing but "Automatically detect settings".

    Now my IE (and Windows) is still using the proxy! If I remove the "automatically detect settings" flag, it connects directly to internet.

    How can Windows still detects my proxy?

    This is a common problem for all my domain users and not just for a specific one.

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  • 10/01/18--21:26: IE hacked
  • My IE does not delete browsing history.

    When I select Delete everything, including passwords, I do not get logged out of any webpages I have been using before the deletion of all browsing history, in including passwords.

    The Facebook page of my favorite band has some photos grayed out, some posts missing.

    Thank in in advance for any ideas?

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    Hi guys,

    We are having a problem with a customer that has File Downloads disabled for the internet zone but added our website into trusted websites (with file download enabled) and can't download files.

    Our files are sent received on a javascript fuction as blobs and we are using msSaveOrOpenBlob in the case of IE11 but no matter what we try, even if our website is on the Trusted Sites we always get "hello.txt couldn't be downloaded".

    The following is a quick and dirty sample of what we are doing. This works fine with file downloads enabled in the internet zone.

    var content = "Hello world";
    var filename = "hello.txt";
    var blob = new Blob([content], { type: "text/plain" });
    window.navigator.msSaveOrOpenBlob(blob, filename);


    We have a website with IE11 settings set to:

    Internet Zone -> File Download disabled.

    Trusted Sites -> File Download enabled.

    Out site is added to the Trusted Sites zone.

    With the function above we always get "hello.txt couldn't be downloaded", even though our website is on the Trusted Sites zone. If we enable file downloads on the internet zone this works just fine but for security reasons our customer can't do that.

    Any ideas?

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    I have a web application that functions properly using Windows 7 IE 11. When testing same application on a Windows 10 box with IE 11, the scrolling is not working properly. Some tags are appearing static now and don't scroll with the content. Any suggestions?

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    This will occur intermittently, but consistently. If a user is switching between emails or trying to download an attachment, Internet Explorer will stop responding and prompt you to "recover webpage." If you let it go for a few minutes, it may respond finally, or may not and need to be recovered.

    I have tried deleting browsing history and clearing the cache, running IE11 without addons, and fiddling with numerous settings. This only occurs on machines with a certain Group Policy, and the only difference in Internet Options Advanced settings is "Use software rendering instead of GPU rendering" is checked on the affected machines, but not on my machine, where it works fine (though somewhat slow). Our Group Policy resets the Internet Options settings upon restarting, so I am not currently able to test if this is the culprit without consulting the network admin first.

    I have included the Windows Event Viewer logs for these errors if it helps.






    WEP Report:

    Sig[0].Name=Application Name
    Sig[1].Name=Application Version
    Sig[2].Name=Application Timestamp
    Sig[3].Name=Hang Signature
    Sig[4].Name=Hang Type
    DynamicSig[1].Name=OS Version
    DynamicSig[2].Name=Locale ID
    DynamicSig[22].Name=Additional Hang Signature 1
    DynamicSig[23].Name=Additional Hang Signature 2
    DynamicSig[24].Name=Additional Hang Signature 3
    DynamicSig[25].Name=Additional Hang Signature 4
    DynamicSig[26].Name=Additional Hang Signature 5
    DynamicSig[27].Name=Additional Hang Signature 6
    DynamicSig[28].Name=Additional Hang Signature 7
    UI[3] is not responding
    UI[4]=If you close the program, you might lose information.
    UI[5]=Close the program
    UI[6]=Close the program
    UI[7]=Close the program
    FriendlyEventName=Stopped responding and was closed
    AppName=Internet Explorer
    AppPath=C:\Program Files\Internet Explorer\iexplore.exe
    ReportDescription=A problem caused this program to stop interacting with Windows.

    Event Viewer Log: 

    Fault bucket 3648401571, type 283539371
    Event Name: AppHangB1
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: iexplore.exe
    P2: 11.0.9600.19081
    P3: 5b2525f4
    P4: 183d
    P5: 131072

    Attached files:

    These files may be available here:

    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: e5470c39-90da-11e8-8110-f0d5bf856d4d
    Report Status: 0

    Event Viewer Error: 

    The program iexplore.exe version 11.0.9600.19081 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
     Process ID: a90
     Start Time: 01d424e748d11420
     Termination Time: 0
     Application Path: C:\Program Files\Internet Explorer\iexplore.exe
     Report Id: 


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    Issue in IE11:

    when parent window had a alert triggered, that makes the child window lose focus and go behind


    There is a button in parent page (domain A) and on click of the button Popup window (Domain B) will open and child window will communicate back to parent window. when parent window had a alert triggered, that makes the child window lose focus and go behind only in IE11 browser.

    IE edge and other browsers we can see the popup window on top of the parent window. 

    is there any fix to retain popup window on top of parent window until user closes the popup(child) window.

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    Trying to be short but giving as much detail as possible.

    So we have to update to Windows 10.0.17134 as a corporation. When installing it on a few machines they all quickly experienced the same issue. IE 11 is not persisting cookies on the local intranet anymore. So nothing like saving what language a user is using, other user preferences. It does this in test, production and development environments. It is completely repeatable simply upgrade to Windows 10.0.17134, after the reboot, cookies are no longer persisted.

    Ok, so simple cookie. Written from site.

    Response.Cookies["AutoLogin"].Value = "true";
    Response.Cookies["AutoLogin"].Expires = DateTime.Now.AddDays(365);

    This site has been upgraded several time though out history originally a .net 1.1 site. But the above code has worked now for 18 years. Newer cookies I create the full cookie object and write it down in one response. Either way, this works in all windows versions prior to the one in the title and still works on all those.

    Now when I go to the site after upgrading the cookie is not there. No matter, if it is not there it will create the cookies again. I can see the cookies in the trace.axd file on the server and fiddler on the client after they have been created. They stay as long as the user has the browser open. The minute I close the browser and then reopen it. All cookies are gone. The are not in fiddler, they do not show up in the trace.axd on the server Cookies are completely blank.

    Now this is an intranet site. So the settings should be affected by the intranet zone. So I have messed with a ton of browser settings to see what I can do. If I do turn on protected mode in the local intranet zone. Cookies are persisted and saved just like before. However, I have other 3rd party internal sites that need to have this disabled so I can not leave it enabled. All prior versions of windows, IE etc protected mode is disabled. So something is off here. Something changed. 

    Now to muddy the waters a little more I am not sure why Microsoft does this. So Before the windows Update IE was version 11.611.16299.0 After the windows update, IE is back to 11.112.17134.0 so it seems upgrading windows actually downgraded IE.

    However, the Updated version is newer. When digging into what the difference is between version and updated version I did find that Updated version is security fixes only, where Version is functionality. No where can I find how to update the actual function version of IE to get back to the 11.611 of the prior version of windows. Windows Updates says I am up to date.

    Any help is greatly appreciated. I am not sure if it is the Version of IE that is the issue, if it is Cookie issue, like I said works in prior versions of windows, also works in Chrome and Netscape fine

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    I have just come across a very odd problem...

    We are talking Windows 10 and we are talking IE11...

    Many of my customers still use IE11 under Windows 10. On Friday my customer said that she could no longer use IE11..

    I checked her PC and sure enough it wouldn't work.. On further inspection I noticed that the iexplorer.exe file had physically disappeared from the users machine... I could see the directory C:\Program Files\Internet Explorer\ and I could see the other files and directories under there but iexplorer.exe was gone...!!

    I tried going in to Add / Remove Features but it would not allow me to install it.... I tried everything to get it back but I just could not put it back, I even copied the file from another Windows 10 PC but it still would not run...

    After hours of trying to get it to work I just gave up and did a re-install of the O/S leaving all the files and programs where they were.. This didn't work first time, but second time I ran it we were back to where we were... All very odd..., the machine has no viruses or malware but the iexplorer.exe file just disappeared..

    I thought this was a one off, but I have just seen it on another Windows 10 machine.. It was there two hours ago, but the file iexplorer.exe has just gone!.. Again, I tried to put it back via Add / Remove Features and there was no option whatsoever in there to add IE11 as a feature?.

    This time I did a System Restore to get it back...

    Is the Microsoft removing the software..?

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    I have a question which is foxing the best in our organization and any assistance with cracking it will be greatly appreciated. Please note I am not a system engineer on any of these platforms, but at the business facing end so by no means an expert.

    We have two Intranet applications. Lets Call them IR and PG to protect their identity. Both are within the internal firewall as are all the users. Both are served up via IE11. IR is a Unix based app and PG a Windows/IIS based app. And both allow the user to download reports in Excel format and ordinarily display the yellow popup Open/Save/Cancel when the report has been downloaded.

    We have users for both these in Locations B and L. For what ever reason, users in Location B cannot access EXTERNAL websites, except where those sites are on a whitelist.. Users in L can, by and large access any website unless its blacklisted, and blacklisting applies to everyone.

    Users in Location B are NOT able to download the reports for Application PG. Nothing appears in the Download folder, no error is generated or logged etc. On the very same machine, a user in Location L can download Excel files as expected If we take the user out of the AD group which restricts them to the whitelisted sites, they can also download Excel files.

    BUT we have confirmed using the IE debug functionality that no external URL's are being called, a fact confirmed by the vendor of application PG.

    The very same users are ALSO users of application IR and they can download Excel reports from IR when they are in the whitelist restriction AD group.

    We have checked the proxy logs and there is no evidence of anything hitting the proxy and being rejected.

    We have tried with both Chrome and iE11. Same result,

    Any leads or ideas would be very much appreciated.

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    I just installed IE9 (public release), and I'm seeing a pop-up at the bottom of the browser window that states:

    "The 'Virtual Storage Mount Notification' add-on from 'EldoS Corporation' is ready for use."


    Does anyone know what this is exactly?

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