Hey Everyone,

I am a system engineer at for a Credit Union and can't figure this out for the life of me. So at the start of the week we've had more and more users come to us saying that Internet Explorer isn't letting them into anything. Well some users of course exaggerate or I went to investigate myself, and it is exactly what they're saying.

Clickable buttons within IE 11 are not functioning properly. Anything with a web based login you cant actually click. Even some normal links are not functioning properly and we have no idea what the issue could be.

Troubleshooting I've done:

-Cleared cookies, history, cache, SSL state.

-Reset Internet Explorer to default settings

-Uninstalled IE 11 / Reinstalled IE 11

-Ran: SFC /scannow

-Ran: dism /online /cleanup-image /restorehealth

-Searched through update history for IE updates. Confirmed the latest update (KB3175443) was installed on the machine. This update is also installed on my machine where IE 11 is working properly.

-Tried to reinstall that latest update just in case something was corrupt in it.

- Investigated into a possible profile issue, but it doesn't matter who logs onto the workstation, it does the same thing and the user can go to another workstation and everything works fine. 

-Malware / Virus scans come up clean on the machines

-Java... I tried this one out of the blue on one workstation. Tried updating it and it just hung there. Uninstalled it. Tried to install a new client on it and it just hung there and wouldn't install it.  This lead me to believe its just a bad copy of windows and I should do a reinstall, but its very odd that 4 workstations (so far) have come to me this week alone. 

As a side note we thought this was an 8.1 problem, but then a windows 7 box showed up last night with the same symptoms.

So again, this started off with one user on Monday morning and through-out the week we've been getting more and more. It seems like its either spreading or people are finally getting sick of not being able to login to anything or click some links.

As a work around right now I have Chrome installed on the workstations and everything works.  

Any other suggestions would be greatly appreciated. 

Thank you in advance!

Dear all,

Some of our business users have been complaining that since the time of installing Office 365 recently on their systems, they are not able to open SharePoint lists/libraries.

Is there any issues/fix identified regarding the same ? If so please advise . Appreciate your help

Thanks & Regards

Ajay 

Hello,
we get proxy not responding messages in IE 11.

In Google Chrome and if we run IE 11 as admin it works.

We use a proxy.pac on a http:// webspace which returns the correct proxy server and port.

Furthermore if we use the browser bar to search, bing returns results, but when we open these results we get proxy is not responding.

Regards

Hi

I am running 2012 r2 and have installed desktop essentials. Whenever I try to playback a video in WM or Quicktime the video plays at about 5fps and drops frames and stutters. However playback in VLC is absolutely fine. This causes me issues in videos played back in PPT which by default use WM or QT.

Any suggestions?

I have 1 workstation that is unable to print a report from a government site in Internet Explorer 11. Sometimes the error 'there was an internal error, and Internet explorer is unable to print this document' is received and it MAY print a few pages. Other times, it will print part of the document, but not all. Sporadically, I can get all the pages to print, but not very often.  I have compared internet settings with other workstations that can print fine, I have tried to print to pdf or xps and it doesn't print the entire document, I have run IE 11.0 as administrator, I have tried turning of protected mode, ...

I am at a loss -- any help is much appreciated.  My next step is to uninstall IE 11 and reinstall it.  For now, the user is using firefox to access the site and is printing fine, but this is NOT the long term solution.

My hope in asking this question is to understand some differences that impact the presentation of my application in small ways.

1) When I open a new window (fullscreen=yes,toolbar=no,titlebar=no,location=no,directories=no,status=yes, menubar=no,scrollbars=yes,copyhistory=no, resizable=yes,left=0,top=0,screenX=0,screenY=0) using javascript window open, it opens on my server without a top address/title line.  There are no browser bars top or bottom.   But when I execute the same open on a client, the window has a top line that contains the IE icon, apartial address of the window URL, and the URLs HTML title tag content followed by 'Internet Explorer'.  Can anyone explain this and how to eliminate the client new window top line.   This line is not the address bar that can be suppressed via Internet Options - Custom.

2) I have 2 laptops (HP/client and TOSHIBA/server) side by side running Windows 10.  I havewww.google.com in IE 11 (same versions) up on both machines.   Both machines have a SR of 16:9, the Windows text size is 9 (default), and the control panel display slider is at 100%.  I'm only showing the address and menu bars at the top and the status bar at the bottom of IE on both machines.   In the IE viewing area, where URLs are shown and www.google.com is being shown, all text and images are exactly the same size on both machines.  But the text, icons, and bar height of the IE address bar, the menu bar, and the status bar are different in size on the 2 machines?    Can anyone explain this and how this can be adjusted?

Let me summarize what I'm seeing in IE again from the screen bottom up.

task bar - text, icons, and line height different on the 2 machines
status bar - text and line height different on the 2 machines
URL viewing area - text, icons, and line height different on the 2 machines
menu bar - text and line height different on the 2 machines
address bar - text, icons, and line height different on the 2 machines

3) the same HTML has different results when executed on the 2 machines.   I think this is the result of the display on the HP making everthing slightly bigger on the HP.   I want to understand this and hopefully control it.

Thanks,

Craig

So opening IE11 and going to any page seems to crash IE. Here's what I can see for5m the event viewer after each crash but it seems very generic

The program IEXPLORE.EXE version 11.0.9600.18315 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 Process ID: 208c
 Start Time: 01d1b1fd775e9759
 Termination Time: 13
 Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
 Report Id: 

Steps taken so far:

-Reset IE11 back to factory settings under Advanced

-Cleared all chache and cookies from within IE and using CCleaner

-Outlook in safe mode has the same problem

-I ran the Microsoft fix it but that has not worked

-Tried removing IE11 but it says "an error has occurred. Not all of the updates were successfully installed"

-Also tried re-installing IE11 but it says I have a newer version

Good day,

Not sure if it's the right category but i'll ask anyway.

We have a user that got his computer infected with the "safesurf" adware. I've tried about 6 online tutorials and support sites to get rid of the infection but for some reason can't. It's driving me crazy. 

The computer OS is Windows 7 Professional SP1 up to date.

The antivirus we run is Sophos and it's also up to date.

Any advice on how to get rid of the adware would be much appreciated!!

Thank you

So I've had this issue for quite some time now, but up until now, just kind of dealt with it by saving the files to disk, then opening them in Firefox using an extension to provide support for these types of documents.

For a while now, attempting to open a MHT or MHTML document in Internet Explorer brings up a blank page, with a prompt to download the file. This occurs with both local, intranet, and remote files. I saved some example files, and I've taken some screenshots to better illustrate the current issue.

MHT Documents

MHTML Documents

Thus far, I've tried a number of different methods to fix this issue:

• Resetting my Internet Explorer using the button in the Advanced Settings tab.
• Verifying that MHTML and MHT files were associated with Internet Explorer.
• Unassociating and reassociating the MHTML and MHT file extensions with Internet Explorer
• Completely removing the registry entries under Software\Classes\.mht & Software\Classes\.mhtml. (in addition to the keys that they pointed for to provide information for opening the file) Afterwards, I reassociated the extensions with Internet Explorer
• Ran a FixIt or two that were centralized on fixing IE9 issues, but none of them turned up any errors.
• I attempted to uninstall, then reinstall Internet Explorer 9, but an issue occurred which left me in a state where I didn't have Internet Explorer 9, and at the same time received an error when attempting to install it. To avoid the hassle of diagnosing the issue, I just did a System Restore.

As you can see in the screenshot below, Windows indicates that Internet Explorer is the default handler for these file extensions.

Default Programs - Internet Explorer

Interestingly enough, the files open fine for editting in Word 2010

Opening a MHT file in Word to Edit

Finally, I've gone ahead and exported the registry entries associated with the two file extensions, as well as CLSID's pointed to by the entries. (I removed some of the entries for empty subkeys leading up to the children keys to save some space)

.MHT Files

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.mht]
@="IE.AssocFile.MHT"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.mht\OpenWithList\Excel.exe\shell\edit]
@="&Open"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.mht\OpenWithList\Excel.exe\shell\edit\command]
@="\"C:\\Program Files\\Microsoft Office\\Office14\\EXCEL.EXE\" /dde""command"=hex(7):79,00,6b,00,47,00,5e,00,56,00,46,00,26,00,21,00,21,00,21,00,\
  21,00,21,00,21,00,21,00,21,00,4d,00,4b,00,4b,00,53,00,6b,00,45,00,58,00,43,\
  00,45,00,4c,00,46,00,69,00,6c,00,65,00,73,00,3e,00,56,00,69,00,6a,00,71,00,\
  42,00,6f,00,66,00,28,00,59,00,38,00,27,00,77,00,21,00,46,00,49,00,64,00,31,\
  00,67,00,4c,00,51,00,20,00,2f,00,64,00,64,00,65,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.mht\OpenWithList\Excel.exe\shell\edit\ddeexec]
@="[open(\"%1\")]"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.mht\OpenWithList\Excel.exe\shell\edit\ddeexec\application]
@="Excel"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.mht\OpenWithList\Excel.exe\shell\edit\ddeexec\topic]
@="system"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.mht\OpenWithList\Microsoft Excel\shell\edit]
@="&Open"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.mht\OpenWithList\Microsoft Excel\shell\edit\command]
@="\"C:\\Program Files\\Microsoft Office\\Office14\\EXCEL.EXE\" /dde""command"=hex(7):79,00,6b,00,47,00,5e,00,56,00,46,00,26,00,21,00,21,00,21,00,\
  21,00,21,00,21,00,21,00,21,00,4d,00,4b,00,4b,00,53,00,6b,00,45,00,58,00,43,\
  00,45,00,4c,00,46,00,69,00,6c,00,65,00,73,00,3e,00,56,00,69,00,6a,00,71,00,\
  42,00,6f,00,66,00,28,00,59,00,38,00,27,00,77,00,21,00,46,00,49,00,64,00,31,\
  00,67,00,4c,00,51,00,20,00,2f,00,64,00,64,00,65,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.mht\OpenWithList\Microsoft Excel\shell\edit\ddeexec]
@="[open(\"%1\")]"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.mht\OpenWithList\Microsoft Excel\shell\edit\ddeexec\application]
@="Excel"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.mht\OpenWithList\Microsoft Excel\shell\edit\ddeexec\topic]
@="system"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.mht\OpenWithList\Microsoft Publisher\shell\edit]
@="&Open"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.mht\OpenWithList\Microsoft Publisher\shell\edit\command]
@="\"C:\\Program Files\\Microsoft Office\\Office14\\MSPUB.EXE\" %1""command"=hex(7):79,00,6b,00,47,00,5e,00,56,00,46,00,26,00,21,00,21,00,21,00,\
  21,00,21,00,21,00,21,00,21,00,4d,00,4b,00,4b,00,53,00,6b,00,50,00,75,00,62,\
  00,50,00,72,00,69,00,6d,00,61,00,72,00,79,00,3e,00,52,00,24,00,6e,00,75,00,\
  6a,00,53,00,57,00,46,00,65,00,3f,00,7d,00,61,00,4c,00,72,00,52,00,70,00,39,\
  00,78,00,40,00,57,00,20,00,25,00,31,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.mht\OpenWithList\Microsoft Word\shell\edit]
@="&Open"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.mht\OpenWithList\Microsoft Word\shell\edit\command]
@="\"C:\\Program Files\\Microsoft Office\\Office14\\WINWORD.EXE\" /n \"%1\"""command"=hex(7):79,00,6b,00,47,00,5e,00,56,00,46,00,26,00,21,00,21,00,21,00,\
  21,00,21,00,21,00,21,00,21,00,4d,00,4b,00,4b,00,53,00,6b,00,57,00,4f,00,52,\
  00,44,00,46,00,69,00,6c,00,65,00,73,00,3e,00,62,00,69,00,24,00,54,00,21,00,\
  56,00,21,00,30,00,5a,00,3d,00,7b,00,50,00,6b,00,30,00,76,00,6d,00,7e,00,41,\
  00,5a,00,75,00,20,00,2f,00,6e,00,20,00,22,00,25,00,31,00,22,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.mht\OpenWithList\MSPub.exe\shell\edit]
@="&Open"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.mht\OpenWithList\MSPub.exe\shell\edit\command]
@="\"C:\\Program Files\\Microsoft Office\\Office14\\MSPUB.EXE\" %1""command"=hex(7):79,00,6b,00,47,00,5e,00,56,00,46,00,26,00,21,00,21,00,21,00,\
  21,00,21,00,21,00,21,00,21,00,4d,00,4b,00,4b,00,53,00,6b,00,50,00,75,00,62,\
  00,50,00,72,00,69,00,6d,00,61,00,72,00,79,00,3e,00,52,00,24,00,6e,00,75,00,\
  6a,00,53,00,57,00,46,00,65,00,3f,00,7d,00,61,00,4c,00,72,00,52,00,70,00,39,\
  00,78,00,40,00,57,00,20,00,25,00,31,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.mht\OpenWithList\WinWord.exe\shell\edit]
@="&Open"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.mht\OpenWithList\WinWord.exe\shell\edit\command]
@="\"C:\\Program Files\\Microsoft Office\\Office14\\WINWORD.EXE\" /n \"%1\"""command"=hex(7):79,00,6b,00,47,00,5e,00,56,00,46,00,26,00,21,00,21,00,21,00,\
  21,00,21,00,21,00,21,00,21,00,4d,00,4b,00,4b,00,53,00,6b,00,57,00,4f,00,52,\
  00,44,00,46,00,69,00,6c,00,65,00,73,00,3e,00,62,00,69,00,24,00,54,00,21,00,\
  56,00,21,00,30,00,5a,00,3d,00,7b,00,50,00,6b,00,30,00,76,00,6d,00,7e,00,41,\
  00,5a,00,75,00,20,00,2f,00,6e,00,20,00,22,00,25,00,31,00,22,00,00,00,00,00

[HKEY_CLASSES_ROOT\CLSID\{42042206-2D85-11D3-8CFF-005004838597}\InprocServer32]
@="C:\\Program Files\\Microsoft Office\\Office14\\MSOHEVI.DLL""ThreadingModel"="Apartment"

[HKEY_CLASSES_ROOT\CLSID\{42042206-2D85-11D3-8CFF-005004838597}\Old Icon\ChromeHTML\DefaultIcon]
@="C:\\Users\\Charles\\AppData\\Local\\Google\\Chrome\\Application\\chrome.exe,0"

[HKEY_CLASSES_ROOT\CLSID\{42042206-2D85-11D3-8CFF-005004838597}\Old Icon\FirefoxHTML\DefaultIcon]
@="C:\\Program Files\\Network\\Web Browsers\\Pale Moon\\palemoon.exe,1"

[HKEY_CLASSES_ROOT\CLSID\{42042206-2D85-11D3-8CFF-005004838597}\Old Icon\FirefoxMHTML\DefaultIcon]
@="C:\\Program Files\\Network\\Web Browsers\\Pale Moon\\palemoon.exe,1"

[HKEY_CLASSES_ROOT\CLSID\{42042206-2D85-11D3-8CFF-005004838597}\Old Icon\htmlfile\DefaultIcon]
@=hex(2):25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,00,65,\
  00,73,00,25,00,5c,00,49,00,6e,00,74,00,65,00,72,00,6e,00,65,00,74,00,20,00,\
  45,00,78,00,70,00,6c,00,6f,00,72,00,65,00,72,00,5c,00,69,00,65,00,78,00,70,\
  00,6c,00,6f,00,72,00,65,00,2e,00,65,00,78,00,65,00,2c,00,2d,00,31,00,37,00,\
  00,00

[HKEY_CLASSES_ROOT\CLSID\{42042206-2D85-11D3-8CFF-005004838597}\Old Icon\IE.AssocFile.MHT\DefaultIcon]
@="C:\\Program Files\\Internet Explorer\\iexplore.exe,-32554"

[HKEY_CLASSES_ROOT\CLSID\{42042206-2D85-11D3-8CFF-005004838597}\Version\12]
@="C:\\Program Files\\Microsoft Office\\Office12\\msohtmed.exe"

[HKEY_CLASSES_ROOT\CLSID\{42042206-2D85-11D3-8CFF-005004838597}\Version\14]
@="C:\\Program Files\\Microsoft Office\\Office14\\msohtmed.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\IE.AssocFile.MHT]
@="MHTML Document""AppUserModelID"="Microsoft.InternetExplorer.Default""FriendlyTypeName"="@C:\\Windows\\System32\\ieframe.dll,-913"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\IE.AssocFile.MHT\DefaultIcon]
@="\"%1\""

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\IE.AssocFile.MHT\shell]
@="opennew"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\IE.AssocFile.MHT\shell\Edit]
@="&Edit"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\IE.AssocFile.MHT\shell\Edit\command]
@="\"C:\\Program Files\\Microsoft Office\\Office14\\msohtmed.exe\" %1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\IE.AssocFile.MHT\shell\open]
@="Open in S&ame Window""MUIVerb"="@C:\\Windows\\System32\\ieframe.dll,-5732"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\IE.AssocFile.MHT\shell\open\command]
@="\"C:\\Program Files\\Internet Explorer\\iexplore.exe\" -nohome"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\IE.AssocFile.MHT\shell\open\ddeexec]
@=hex(2):22,00,66,00,69,00,6c,00,65,00,3a,00,2f,00,2f,00,25,00,31,00,22,00,2c,\
  00,2d,00,31,00,2c,00,2c,00,2c,00,2c,00,2c,00,00,00
"NoActivateHandler"=""

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\IE.AssocFile.MHT\shell\open\ddeexec\Application]
@="IExplore"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\IE.AssocFile.MHT\shell\open\ddeexec\Topic]
@="WWW_OpenURL"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\IE.AssocFile.MHT\shell\opennew]
@="&Open""MUIVerb"="@C:\\Windows\\System32\\ieframe.dll,-5731"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\IE.AssocFile.MHT\shell\opennew\command]
@="\"C:\\Program Files\\Internet Explorer\\iexplore.exe\" %1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\IE.AssocFile.MHT\shell\opennew\ddeexec]
@=hex(2):22,00,66,00,69,00,6c,00,65,00,3a,00,2f,00,2f,00,25,00,31,00,22,00,2c,\
  00,2d,00,31,00,2c,00,2c,00,2c,00,2c,00,2c,00,00,00
"NoActivateHandler"=""

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\IE.AssocFile.MHT\shell\opennew\ddeexec\Application]
@="IExplore"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\IE.AssocFile.MHT\shell\opennew\ddeexec\IfExec]
@="*"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\IE.AssocFile.MHT\shell\opennew\ddeexec\Topic]
@="WWW_OpenURLNewWindow"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\IE.AssocFile.MHT\shell\Print]
@="&Print"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\IE.AssocFile.MHT\shell\Print\command]
@="\"C:\\Program Files\\Microsoft Office\\Office14\\msohtmed.exe\" /p %1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\IE.AssocFile.MHT\ShellEx\IconHandler]
@="{42042206-2D85-11D3-8CFF-005004838597}"

.MHTML Files

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.mhtml]
@="mhtmlfile"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.mhtml\OpenWithList]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.mhtml\OpenWithList\WINWORD.EXE]


[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\mhtmlfile]
@="MHTML Document""AppUserModelID"="Microsoft.InternetExplorer.Default""FriendlyTypeName"="@C:\\Windows\\System32\\ieframe.dll,-913"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\mhtmlfile\CLSID]
@="{3050F3D9-98B5-11CF-BB82-00AA00BDCE0B}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\mhtmlfile\DefaultIcon]
@=hex(2):25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,00,65,\
  00,73,00,25,00,5c,00,49,00,6e,00,74,00,65,00,72,00,6e,00,65,00,74,00,20,00,\
  45,00,78,00,70,00,6c,00,6f,00,72,00,65,00,72,00,5c,00,69,00,65,00,78,00,70,\
  00,6c,00,6f,00,72,00,65,00,2e,00,65,00,78,00,65,00,2c,00,2d,00,33,00,32,00,\
  35,00,35,00,34,00,00,00

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\mhtmlfile\shell]
@="opennew"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\mhtmlfile\shell\open]
@="Open in S&ame Window""MUIVerb"="@C:\\Windows\\System32\\ieframe.dll,-5732"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\mhtmlfile\shell\open\command]
@="\"C:\\Program Files\\Internet Explorer\\iexplore.exe\" -nohome"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\mhtmlfile\shell\open\ddeexec]
@="\"file://%1\",,-1,,,,,"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\mhtmlfile\shell\open\ddeexec\Application]
@="IExplore"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\mhtmlfile\shell\open\ddeexec\Topic]
@="WWW_OpenURL"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\mhtmlfile\shell\opennew]
@="&Open""MUIVerb"="@C:\\Windows\\System32\\ieframe.dll,-5731"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\mhtmlfile\shell\opennew\command]
@="\"C:\\Program Files\\Internet Explorer\\iexplore.exe\" %1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\mhtmlfile\shell\opennew\ddeexec]
@="\"file://%1\",,-1,,,,,""NoActivateHandler"=""

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\mhtmlfile\shell\opennew\ddeexec\Application]
@="IExplore"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\mhtmlfile\shell\opennew\ddeexec\IfExec]
@="*"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\mhtmlfile\shell\opennew\ddeexec\Topic]
@="WWW_OpenURLNewWindow"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\mhtmlfile\shellex]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\mhtmlfile\shellex\{8895B1C6-B41F-4C1C-A562-0D564250836F}]
@="{92dbad9f-5025-49b0-9078-2d78f935e341}"

[HKEY_CLASSES_ROOT\CLSID\{3050F3D9-98B5-11CF-BB82-00AA00BDCE0B}]
@="MHTML Document"

[HKEY_CLASSES_ROOT\CLSID\{3050F3D9-98B5-11CF-BB82-00AA00BDCE0B}\BrowseInPlace]

[HKEY_CLASSES_ROOT\CLSID\{3050F3D9-98B5-11CF-BB82-00AA00BDCE0B}\DefaultIcon]
@="C:\\Program Files\\Internet Explorer\\iexplore.exe,-19"

[HKEY_CLASSES_ROOT\CLSID\{3050F3D9-98B5-11CF-BB82-00AA00BDCE0B}\InProcServer32]
@="C:\\Windows\\System32\\mshtml.dll""ThreadingModel"="Apartment"

[HKEY_CLASSES_ROOT\CLSID\{3050F3D9-98B5-11CF-BB82-00AA00BDCE0B}\MiscStatus]
@="2228625"

[HKEY_CLASSES_ROOT\CLSID\{3050F3D9-98B5-11CF-BB82-00AA00BDCE0B}\ProgID]
@="mhtmlfile"

[HKEY_CLASSES_ROOT\CLSID\{92dbad9f-5025-49b0-9078-2d78f935e341}]
@="CLSID_PreviewMime""DisplayName"=hex(2):40,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,\
  00,69,00,6c,00,65,00,73,00,25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,\
  73,00,20,00,4d,00,61,00,69,00,6c,00,5c,00,6d,00,73,00,6f,00,65,00,72,00,65,\
  00,73,00,2e,00,64,00,6c,00,6c,00,2c,00,2d,00,37,00,34,00,39,00,35,00,00,00"AppID"="{6d2b5079-2f0b-48dd-ab7f-97cec514d30b}"

[HKEY_CLASSES_ROOT\CLSID\{92dbad9f-5025-49b0-9078-2d78f935e341}\InprocServer32]
@=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\
  00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,69,00,6e,00,\
  65,00,74,00,63,00,6f,00,6d,00,6d,00,2e,00,64,00,6c,00,6c,00,00,00
"ThreadingModel"="Apartment"

[HKEY_CLASSES_ROOT\CLSID\{8895B1C6-B41F-4C1C-A562-0D564250836F}]
@="PSFactoryBuffer"

[HKEY_CLASSES_ROOT\CLSID\{8895B1C6-B41F-4C1C-A562-0D564250836F}\InProcServer32]
"ThreadingModel"="Both"
@="C:\\PROGRA~1\\COMMON~1\\MICROS~1\\OFFICE14\\OPHPROXY.DLL"

Lastly, one of the discussions I've found while trying to diagnose this problem over the last few months mentioned a URL that consisted of mht:\\path. It occurs to me that that would indicate a registry entry to a URL Protcol for the mht protocol. I couldn't seem to find a registry entry for that on my computer, however.

Any ideas?

I have this issue happening on multiple computers. Most of the computers are IE9 and we have ran all available Windows updates. It is not something we can instantly reproduce, but still happens 3-8 times a week.

I have a lot of dump files from multiple computers.

Steps taken so far.

-Clearing IE cache.

-Resetting IE settings.

-Disabling addons

-Enabling Use Software rendering instead of GPU rendering.

Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17840, time stamp: 0x555fe1bb
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc000041d
Fault offset: 0x00690061
Faulting process id: 0x1efc
Faulting application start time: 0x01d1ffb2290e506a
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: unknown
Report Id: 9e8aeb45-6ba5-11e6-ae97-64006a564e0c

When you click on a Favorite in Internet Explorer 11 on Windows 10 (1607), IE only opens a blank page.

We could narrow that problem down - it apparently only occurs if Favorites are redirected to a file share and Enhanced Protected Mode ist enabled.

It works fine in IE11 on Windows 7 though using the same configuration (redirected Favorites + Enhanced Protected Mode).

I have been fighting a problem on ancestry for uploading a picture, etc on my sites on ancestry.

Keep getting this pop up: !We are making updates that may impact your Ancestry experience. Certain features

on Ancestry will have reduced functionality or may not be supported when using Internet Explorer 8 or 9.

Check out the  recommended browsers  for more info. Cannot check out  RECOMMENDED BROWSERS.  Nothing

happens.