00:00.000: ==================================================================== 00:00.000: Started: 2016/05/13 (Y/M/D) 09:55:23.997 (local) 00:00.016: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.016: Command line: "C:\Users\alex.a.sim\Downloads\IE11-Windows6.1-x64-en-us.exe" 00:00.016: INFO: Setup installer for Internet Explorer: 11.0.9600.16428 00:00.016: INFO: Previous version of Internet Explorer: 8.0.7601.18126 00:00.016: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0... 00:00.016: INFO: ...and 11.1.0.0... 00:00.016: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0... 00:00.032: INFO: iexplore.exe version check success. Install can proceed. 00:00.032: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1) 00:00.032: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt" 00:00.032: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml" 00:00.032: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab" 00:03.011: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu" 00:03.011: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE118C4.tmp\Spelling_en.msu. 00:03.027: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu" 00:03.027: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE118C4.tmp\Hyphenation_en.msu. 00:03.027: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab" 00:03.963: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates. 00:05.632: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use. 00:05.726: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE118C4.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE118C4.tmp\IE11-support\HardwareBlockingList.xml" 00:05.960: INFO: Graphics Device Information: Intel(R) HD Graphics Family 00:05.960: INFO: Hardware support check succeeded. Installation will continue. 00:05.960: INFO: Windows 7 operating system detected. 00:05.960: INFO: Service pack major: 1 00:05.960: INFO: Service pack minor: 0 00:05.960: INFO: Service pack name: Service Pack 1 00:06.100: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True) 00:06.116: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True) 00:06.116: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23418 >= 6.1.7601.21863 (True) 00:06.131: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23418 >= 6.1.7601.21728 (True) 00:06.147: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23418 >= 6.1.7601.22045 (True) 00:06.147: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf. 00:06.147: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True) 00:06.178: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18438 >= 6.1.7601.18254 (True) 00:06.241: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True) 00:46.317: ERROR: WMI query for Hotfixes timed out. Query string: 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2729094"' Error: 0x00040004 (262148). 00:46.317: INFO: Download for KB2729094 initiated. Downloading http://go.microsoft.com/fwlink/?LinkID=258385 -> KB2729094_amd64.MSU. 00:46.317: INFO: Waiting for 1 prerequisite downloads. 00:48.423: INFO: Prerequisite download processes have completed. Starting Installation of 1 prerequisites. 00:48.532: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE118C4.tmp\KB2729094\Windows6.1-KB2729094-v2-x64.cab /quiet /norestart 01:22.026: INFO: Process exit code 0x00000000 (0) [The operation completed successfully. ] 01:22.603: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package. 01:22.603: INFO: Waiting for 0 language pack downloads. 01:22.603: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)). 01:22.743: INFO: No reboot logic message NrApiStart(0), lParam=0x006b2f00 returned 0x00000000. 01:33.492: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000. 01:33.492: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014. 01:33.492: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE118C4.tmp\IE11-neutral.Downloaded.cab 01:33.585: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE118C4.tmp\IE11-neutral.Downloaded.cab /quiet /norestart 21:33.592: ERROR: Process 'C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE118C4.tmp\IE11-neutral.Downloaded.cab /quiet /norestart' did not return in the allotted time: 20 Minutes. 21:34.169: ERROR: Neutral package installation failed (exit code = 0x000005b4 (1460)). 21:34.169: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000. 21:34.185: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000. 21:34.232: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016. 21:34.341: INFO: Waiting for Active Setup to complete. 21:35.636: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates. 21:52.156: INFO: Link clicked, opening URL in new window:'http://go.microsoft.com/fwlink/?LinkId=299204' 21:53.607: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install. 21:53.623: WARNING: Checking version for C:\Program Files (x86)\Internet Explorer\iexplore.exe. The file does not exist. 21:55.573: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll 21:57.164: INFO: SQM Upload returned 403 22:02.171: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE118C4.tmp 22:38.161: INFO: Unable to remove directory C:\Windows\TEMP\IE118C4.tmp, marking for deletion on reboot. 22:38.254: INFO: Released Internet Explorer Installer Mutex
Above is my log. I have tried all sorts of way for the past 1 week.
Performed all System updates. Unchecked IE9 and IE11 in the Programes and Features. Googled the hell out and tried all sorts of other solution but just can't seem to get it to work. Any kind of help will be greatly appreciated.