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windows media center took over my IE browser and its taken over mt desktop and iy wont close

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 it has three icons in the tray and they wont close  I cant get it the hell off of the screen HELP

IE 11 not able to add Search Provider

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This is brand new Windows 8.1 install, freshly installed O365 and all critical updates installed.

So I click on the gear in IE, select Manage add-ons.

This opens the Manage Add-ons window, I click on Search providers, it only shows Bing.

I click on Find more search providers... at the bottom of the window, this opens IE with a list of the search engines. I click on Google, which loads the google search page.  When I click the Add to Internet Explorer button nothing happen, nothing gets added, no message gets display, NOTHING.

I see the button wants to run a javascript, so I go back in add this site to trusted sites, thinking that will allow it to run.  Close browser, re-open, try again, same outcome .... NOTHING.

So next I go and reduce the security level to low for trusted sites, figuring this will allow the script to fire off.  No luck, still nothing.

Next I go to windows features, un check IE 11, reboot, go back in again check IE 11.  Try it again, still nothing.

Finally I installed the Google Toolbar for IE check the box for making google the default search, after install reboot, guess what .... still nothing but Bing listed in search providers.

Is there another way to repair IE 11 on Windows 8.1?  I have done this many times in the past, why now is this such an issue? Can I manually put this into the registry?


Cheers,
Curt Winter
Certified Microsoft Professional
Note: Posts are provided “AS IS” without warranty of any kind, either expressed or implied. If you found my post helpful, please mark it as the answer.

IE 11 & Adobe PDF

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The user opens from within a HTML session through IE 11. The text all looks fine in IE 11, but when saved as PDF the text does not get formatted properly.

The same application when used with IE 8 and saved as PDF (Print to Adobe PDF) and opened as PDF file, it is formatted correctly.So, I am trying to understand whether this is an issue with IE 11 or Adobe Print to PDF and PDF Reader. Anyone has encountered such things before or having similar issues.

Thanks in advance for your response!


AA2913

My MSIE has been hijacked ! How can I control the default search engine?

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Hello

Something has (without my permission) changed all my home pages to this URL:

 

http://uk.yhs4.search.yahoo.com/yhs/web?hspart=iry&hsimp=yhs-fullyhosted_003&type=wncy_frg01_15_19&param1=1&param2=f%3D1%26b%3DFirefox%26cc%3Dgb%26pa%3DWincy%26cd%3D2XzuyEtN2Y1L1QzutDtDtC0C0CtD0FzyzzyE0B0B0EtD0FtCtN0D0Tzu0StCtBtBtAtN1L2XzutAtFtCtDtFyCtFtCtN1L1CzutN1L1G1B1V1N2Y1L1Qzu2StAtCzz0DyCyCzy0DtGtD0BtAzztGzz0EyCtAtG0DyCtB0FtGyB0AtByEtCyEtD0B0F0A0DyE2QtN1M1F1B2Z1V1N2Y1L1Qzu2S0C0E0DtA0CtA0C0DtGyBtDtByBtGyEtBtBzztGzzyB0AzztGyBtBtCzy0DyEtAzytCzz0C0E2QtN0A0LzuyEtN1B2Z1V1T1S1NzuyByEzz%26cr%3D1021354084%26a%3Dwncy_frg01_15_19%26os%3DWindows%208.1U g

 

I have managed to manually change them back to my own home page. BUT in MSIE (v11 on Win8.1) it has changed to default search engine to something similar: For example if I enter "test" (without quotes) into the URL field, it comes back with this URL on Yahoo.com:

 

http://uk.yhs4.search.yahoo.com/yhs/search?hspart=iry&hsimp=yhs-fullyhosted_003&type=wncy_frg01_15_19&param1=1&param2=f%3D4%26b%3DIE%26cc%3Dgb%26pa%3DWincy%26cd%3D2XzuyEtN2Y1L1QzutDtDtC0C0CtD0FzyzzyE0B0B0EtD0FtCtN0D0Tzu0StCtBtBtAtN1L2XzutAtFtCtDtFyCtFtCtN1L1CzutN1L1G1B1V1N2Y1L1Qzu2StAtCzz0DyCyCzy0DtGtD0BtAzztGzz0EyCtAtG0DyCtB0FtGyB0AtByEtCyEtD0B0F0A0DyE2QtN1M1F1B2Z1V1N2Y1L1Qzu2S0C0E0DtA0CtA0C0DtGyBtDtByBtGyEtBtBzztGzzyB0AzztGyBtBtCzy0DyEtAzytCzz0C0E2QtN0A0LzuyEtN1B2Z1V1T1S1NzuyByEzz%26cr%3D1021354084%26a%3Dwncy_frg01_15_19%26os%3DWindows 8.1&p=test&conversationid=

 

My questions are

A) How (the heck) can I change the default URL back to www.google.co.uk ?

B) Is there any way by looking at these URLs that we can work out who the Evil organisation is that attacked/hijacked my MSIE's search engine and home page?

Many thanks

J






search engines

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I keep getting other search engines taking over my defualt search engine. How can I stop this happening.

serious broken url on microsoft server event id 131 metadata staging failed

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Serious broken url on windows operating system
Today at 9:11AM
Fault occurrene  commenced 9.30 am uk time 6th May
Event ID 131:  this event is occurring on hundreds of windows operating systems at my place of work and throughout the community.  Metadata staging is failing because the Microsoft link in the registry is malfunctioning.
The Microsoft url has somehow become corrupt on your server and no one can connect to that url it is dead and needs an urgent prolevel repair.
 
this error is generated by the registry key: HKEY-Local-Machine/Software/Microsoft/Windows/Current Version/Device Metadata:
 
In this registry is the url required to connect to Windows Metadata

 This link should forward to:  http://dmd.metaservices.microsoft.com/dms/metadata.svc.  It is not forwarding therefore all windows operating systems are being flooded with event id 131  meta data staging failed, because the link is malfunctioning the hardware and devices update is generating the errors.  Needs fixing,  please point us all in the right direction to get Microsoft to fix this please

 please advise me this issue will be sent to the relevant department.  There are many users on community sites wondering why there systems are suddenly being flooded with metadata errors.
 

This page can't be displayed - Turn on TLS 1.0, TLS 1.1, and TLS 1.2 ** But TLS is already turned on.

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I have a user that when they try to log into Duke Progress Energy's website at https://www.progress-energy.com/app/loginregistration/login.aspx it will redirect them to a "one time authentication" page which requires them to use a one-time key to log in on a new computer.  When going to this one-time website (secure8.i-doxs.net) it will get an error message that says...

This page can't be displayed

Turn on TLS 1.0, TLS 1.1, and TLS 1.2 in the Advanced settings and try connecting to https://secure8.i-doxs.net again.  If this error persists, contact your site administrator.

Well, I'm the site administrator and I can confirm that TLS 1.0, 1.1, and 1.2 are all enabled and forced by GPO.  Restarting IE and rebooting did not help.  Chrome and Firefox both work flawlessly.

Edit: This is IE 11 on Windows 8.1 Enterprise.

I have updated IE10 to IE11

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I have updated IE10 to IE11. What settings etc. have changed that I need to check again?

I can't install internet explorer 11 for windows 7 32-bits

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When i tried to install IE11, I keep Getting "Internet Explorer did not finish installing" error and link to troubleshooting page.

This is the IE11_main log:

00:00.343: Started: 2015/06/08 (Y/M/D) 02:37:04.546 (local)
00:00.592: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:01.170: Command line: "C:\Users\Microsoft\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\340HVJM3\IE11-Windows6.1-x86-es-es[1].exe"
00:01.716: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
00:02.012: INFO:    Previous version of Internet Explorer: 8.0.7601.18835
00:02.090: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
00:02.215: INFO:    ...and 11.1.0.0...
00:02.293: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
00:02.402: INFO:    iexplore.exe version check success. Install can proceed.
00:02.496: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:02.698: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:02.823: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:03.120: INFO:    Trying to extract ID: 6006 (0) as "IE11-neutral.Extracted.cab"
00:04.586: INFO:    Ask user to continue installing English only from a localized package.
00:14.820: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:15.054: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE186BC.tmp\Spelling_en.msu.
00:15.241: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:15.553: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE186BC.tmp\Hyphenation_en.msu.
00:15.646: INFO:    Trying to extract ID: 6128 (1033) as "IE11-support.cab"
00:15.834: ERROR:   === FindResource (6128,"IE11-support.cab") failed with 0x717

00:16.036: INFO:    Trying to extract ID: 6128 (1033) as "IE11-support.cab"
00:16.208: ERROR:   === FindResource (6128,"IE11-support.cab") failed with 0x717

00:16.270: INFO:    Trying to extract ID: 6128 (3082) as "IE11-support.cab"
00:34.023: INFO:    PauseOrResumeAUThread: Successfully paused Automatic Updates.
00:39.702: INFO:    Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
00:41.340: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE186BC.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE186BC.tmp\IE11-support\HardwareBlockingList.xml"
00:43.945: INFO:    Graphics Device Information: NVIDIA ION
00:43.976: INFO:    Hardware support check succeeded. Installation will continue.
00:43.992: INFO:    Windows 7 operating system detected.
00:44.007: INFO:    Service pack major: 1
00:44.039: INFO:    Service pack minor: 0
00:44.132: INFO:    Service pack name:  Service Pack 1
00:44.319: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.1.7601.17514 >= 6.2.9200.16570 (False)
00:44.366: WARNING: Checking version for C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll.  The file does not exist.
00:44.413: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.17592 >= 6.1.7601.17727 (False)
00:44.491: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7600.16385 >= 6.1.7601.17617 (False)
00:44.616: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.17514 >= 6.1.7601.17888 (False)
00:44.663: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:44.756: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.17514 >= 6.1.7601.18010 (False)
00:44.928: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.17514 >= 6.1.7601.18254 (False)
00:45.068: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7600.16385 >= 6.1.7601.18247 (False)
01:25.285: ERROR:   WMI query for Hotfixes timed out. Query string: 'Select HotFixID from Win32_QuickFixEngineering WHERE HotFixID="KB2670838" OR HotFixID="KB2729094"'  Error: 0x00040004 (262148).
01:25.441: INFO:    Download for KB2834140 initiated. Downloading http://go.microsoft.com/fwlink/?LinkID=303936 -> KB2834140_x86.MSU.
01:25.504: INFO:    Download for KB2670838 initiated. Downloading http://go.microsoft.com/fwlink/?LinkID=272390 -> KB2670838_x86.CAB.
01:25.597: INFO:    Download for KB2639308 initiated. Downloading http://go.microsoft.com/fwlink/?LinkID=238625 -> KB2639308_x86.CAB.
01:25.675: INFO:    Download for KB2533623 initiated. Downloading http://go.microsoft.com/fwlink/?LinkID=254721 -> KB2533623_x86.MSU.
01:25.785: INFO:    Download for KB2731771 initiated. Downloading http://go.microsoft.com/fwlink/?LinkID=258386 -> KB2731771_x86.CAB.
01:25.847: INFO:    Download for KB2729094 initiated. Downloading http://go.microsoft.com/fwlink/?LinkID=258384 -> KB2729094_x86.MSU.
01:25.925: INFO:    Download for KB2786081 initiated. Downloading http://go.microsoft.com/fwlink/?LinkID=273753 -> KB2786081_x86.CAB.
01:25.987: INFO:    Download for KB2888049 initiated. Downloading http://go.microsoft.com/fwlink/?LinkID=324543 -> KB2888049_x86.MSU.
01:26.065: INFO:    Download for KB2882822 initiated. Downloading http://go.microsoft.com/fwlink/?LinkID=324540 -> KB2882822_x86.MSU.
01:26.549: INFO:    Waiting for 9 prerequisite downloads.
03:20.336: INFO:    Prerequisite download processes have completed. Starting Installation of 9 prerequisites.
03:21.038: INFO:    Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE186BC.tmp\KB2834140\Windows6.1-KB2834140-v2-x86.cab /quiet /norestart
06:39.175: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
06:39.425: INFO:    Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE186BC.tmp\KB2670838_x86.CAB /quiet /norestart
12:08.711: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
12:08.805: INFO:    Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE186BC.tmp\KB2639308_x86.CAB /quiet /norestart
13:34.169: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
13:34.450: INFO:    Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE186BC.tmp\KB2533623\Windows6.1-KB2533623-x86.cab /quiet /norestart
15:21.341: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
15:21.404: INFO:    Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE186BC.tmp\KB2731771_x86.CAB /quiet /norestart
19:18.276: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
19:18.572: INFO:    Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE186BC.tmp\KB2729094\Windows6.1-KB2729094-v2-x86.cab /quiet /norestart
20:04.358: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
20:04.405: INFO:    Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE186BC.tmp\KB2786081_x86.CAB /quiet /norestart
20:52.126: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
20:52.469: INFO:    Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE186BC.tmp\KB2888049\Windows6.1-KB2888049-x86.cab /quiet /norestart
21:33.778: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
21:34.387: INFO:    Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE186BC.tmp\KB2882822\Windows6.1-KB2882822-x86.cab /quiet /norestart
22:25.571: INFO:    Process exit code 0x00000BC2 (3010) [The requested operation is successful. Changes will not be effective until the system is rebooted. ]
22:25.633: INFO:    The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
22:25.664: INFO:    Waiting for 0 language pack downloads.
22:25.680: INFO:    Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
22:26.117: INFO:    No reboot logic message NrApiStart(0), lParam=0x003327c8 returned 0x00000000.
22:29.112: INFO:    No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
22:29.159: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
22:29.190: INFO:    Installing with the downloaded package. C:\Windows\TEMP\IE186BC.tmp\IE11-neutral.Downloaded.cab
22:29.221: INFO:    Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE186BC.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
24:16.472: INFO:    Process exit code 0x00000002 (2) [The system cannot find the file specified. ]
24:16.503: ERROR:   Neutral package installation failed (exit code = 0x00000002 (2)).
24:16.534: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
24:16.565: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
24:16.628: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
24:17.704: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
24:43.444: INFO:    Link clicked, opening URL in new window:'http://go.microsoft.com/fwlink/?LinkId=299204'
24:48.873: INFO:    Link clicked, opening URL in new window:'http://go.microsoft.com/fwlink/?LinkId=299204'
24:51.416: INFO:    Link clicked, opening URL in new window:'http://go.microsoft.com/fwlink/?LinkId=299204'
24:51.759: INFO:    Link clicked, opening URL in new window:'http://go.microsoft.com/fwlink/?LinkId=299204'
25:59.744: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
26:00.088: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE186BC.tmp
26:01.133: INFO:    Unable to remove directory C:\Windows\TEMP\IE186BC.tmp, marking for deletion on reboot.
26:01.273: INFO:    Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.172: Started: 2015/06/08 (Y/M/D) 11:15:18.410 (local)
00:00.265: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.359: Command line: "C:\Users\Microsoft\Desktop\IE11-Windows6.1-x86-en-us.exe"
00:00.452: INFO:    Setup installer for Internet Explorer: 11.0.9600.16428
00:00.624: INFO:    Previous version of Internet Explorer: 8.0.7601.18835
00:00.702: INFO:    Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.811: INFO:    ...and 11.1.0.0...
00:00.905: INFO:    Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.983: INFO:    iexplore.exe version check success. Install can proceed.
00:01.076: INFO:    Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:01.139: INFO:    Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:01.310: INFO:    Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:01.451: INFO:    Trying to extract ID: 6006 (0) as "IE11-neutral.Extracted.cab"
00:02.371: INFO:    Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:03.058: INFO:    Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1D5A6.tmp\Spelling_en.msu.
00:03.338: INFO:    Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:03.557: INFO:    Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1D5A6.tmp\Hyphenation_en.msu.
00:03.682: INFO:    Trying to extract ID: 6128 (1033) as "IE11-support.cab"
00:13.681: INFO:    PauseOrResumeAUThread: Successfully paused Automatic Updates.
00:19.656: INFO:    Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
00:20.031: INFO:    Launched program to check hardware: "C:\Windows\TEMP\IE1D5A6.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1D5A6.tmp\IE11-support\HardwareBlockingList.xml"
00:23.775: INFO:    Graphics Device Information: NVIDIA ION
00:23.806: INFO:    Hardware support check succeeded. Installation will continue.
00:23.868: INFO:    Windows 7 operating system detected.
00:23.915: INFO:    Service pack major: 1
00:23.931: INFO:    Service pack minor: 0
00:23.962: INFO:    Service pack name:  Service Pack 1
00:24.087: INFO:    Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:24.227: INFO:    Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:24.274: INFO:    Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
00:24.336: INFO:    Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.17932 >= 6.1.7601.17617 (True)
00:24.430: INFO:    Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.17932 >= 6.1.7601.17888 (True)
00:24.461: INFO:    Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:24.508: INFO:    Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:24.773: INFO:    Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
00:24.882: INFO:    Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
01:05.084: INFO:    Waiting for 0 prerequisite downloads.
03:18.574: INFO:    The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
03:18.667: INFO:    Waiting for 0 language pack downloads.
03:18.698: INFO:    Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
03:18.870: INFO:    No reboot logic message NrApiStart(0), lParam=0x004026a8 returned 0x00000000.
03:22.052: INFO:    No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
03:22.162: INFO:    No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
03:22.208: INFO:    Installing with the downloaded package. C:\Windows\TEMP\IE1D5A6.tmp\IE11-neutral.Downloaded.cab
03:22.364: INFO:    Launched package installation: C:\Windows\System32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1D5A6.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
05:35.901: INFO:    Process exit code 0x00000002 (2) [The system cannot find the file specified. ]
05:36.073: ERROR:   Neutral package installation failed (exit code = 0x00000002 (2)).
05:36.151: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
05:36.245: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
05:36.463: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
05:36.588: INFO:    Waiting for Active Setup to complete.
05:37.103: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
07:09.252: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
07:09.502: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1D5A6.tmp
07:09.705: INFO:    Unable to remove directory C:\Windows\TEMP\IE1D5A6.tmp, marking for deletion on reboot.
07:09.767: INFO:    Released Internet Explorer Installer Mutex

Any help will be very appreciated

Thanks

IE 11 frequently stops

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I am using an HP Pavilion dv7 with Windows Home Premium, 543 GB free disk space, and IE 11, V 11.0.19 (KB3049563).

When using IE, it frequently stops, gives me a pop-up window saying it stopped, then restarts, messing up what I'm doing at the time.

In a previous posting, I was asked to find Stopped Working Errors and post the details.  I have 3 different ones, out of the 30 listed on my computer, I copied and here they are:  (Thanks for any help with this.  Larry)

Source

Internet Explorer

Summary

Stopped working

Date

‎6/‎4/‎2015 1:37 PM

Status

Report sent

Description

Faulting Application Path:             C:\Program Files (x86)\Internet Explorer\iexplore.exe

Problem signature

Problem Event Name:     APPCRASH

Application Name:          IEXPLORE.EXE

Application Version:        11.0.9600.17801

Application Timestamp:  5536642c

Fault Module Name:       atidxx32.dll

Fault Module Version:     8.17.10.303

Fault Module Timestamp:               4ca3f991

Exception Code:               c0000005

Exception Offset:             0003f70f

OS Version:       6.1.7601.2.1.0.768.3

Locale ID:          1033

Additional Information 1:               a025

Additional Information 2:               a0254459e7d686e3fcdcba35b2aa807d

Additional Information 3:               a240

Additional Information 4:               a24070dad17b937bbc76fd446754e32a

Extra information about the problem

Bucket ID:         1201168545

********************************************************************************************

Source

Internet Explorer

Summary

Stopped working

Date

‎6/‎1/‎2015 9:09 PM

Status

Report sent

Description

Faulting Application Path:             C:\Program Files (x86)\Internet Explorer\iexplore.exe

Problem signature

Problem Event Name:     APPCRASH

Application Name:          IEXPLORE.EXE

Application Version:        11.0.9600.17801

Application Timestamp:  5536642c

Fault Module Name:       atidxx32.dll

Fault Module Version:     8.17.10.303

Fault Module Timestamp:               4ca3f991

Exception Code:               c0000005

Exception Offset:             0003f70f

OS Version:       6.1.7601.2.1.0.768.3

Locale ID:          1033

Additional Information 1:               54cb

Additional Information 2:               54cb2c391e017ea1eaa0f7076a929637

Additional Information 3:               7c48

Additional Information 4:               7c484a1010c8116e8a6b38d4122a5f0b

***************************************************************************************8

Description

Faulting Application Path:             C:\Program Files (x86)\Internet Explorer\iexplore.exe

Problem signature

Problem Event Name:                     APPCRASH

Application Name:                          IEXPLORE.EXE

Application Version:                        11.0.9600.17728

Application Timestamp:                  55024724

Fault Module Name:                       atidxx32.dll

Fault Module Version:                     8.17.10.303

Fault Module Timestamp:               4ca3f991

Exception Code:                               c0000005

Exception Offset:                             0003f70f

OS Version:                                       6.1.7601.2.1.0.768.3

Locale ID:                                          1033

Additional Information 1:               6434

Additional Information 2:               64345d3fa604274ade04a5228e8ea923

Additional Information 3:               2f12

Additional Information 4:               2f12f7132338703ed83c13abcb63f309

Extra information about the problem

Bucket ID:             1056976400


Larry

video issues

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When I try to play a video on Facebook the screen is green and I am unable to see anything.

Internet Explorer 11 disabled Adobe Reader plugin - plugin still shows as enabled

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We've been seeing a issue that is plaguing a number of our users and only it seems to users that have been upgraded to IE 11, the symptoms are:

User has Adobe Reader XI installed, fully patched, and IE 11, again, fully patched. The Adobe PDF plugin shows as enabled in the GUI. PDF's are however opened outside the browser, as if the plugin were disabled. If the user disables and then re-enables the plugin via the GUI, the issue is resolved for some amount of time, though it seems to come back (most likely on the reboot, still investigating that).

So, I did some digging, and what I'm seeing is that in normal, enabled operation, the key

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{CA8A9780-280D-11CF-A24D-444553540000}

Does not exist. When the user is in this "enabled but not really enabled" state, the key is there. It also has a vercache value. If I delete the key, it's instantly fixed, no need to restart the browser. Not knowing what or how the key was being created, I setup an audit policy on the key, but the only time I'm seeing the key being written to iswhen the user disables then renables via the GUI to fix the issue, not seeing the creation of the key that CAUSES the issue in the first place. I verified on my own PC that the audit setting I set on the key picked up SYSTEM account access to the key (I set it to Everyone, Full control) so it should capture the creation of the rogue key.

My question is, has anyone seen this particular behavior, and if possible identified a cause and/or permanent fix, and also, when would a HK_CU registry modification happen that would NOT be caught with an audit policy in place? The only thing I could think of was something crazy like a driver that loaded before the security log starts, but looking to see if anyone else knows when the security log starts.

IE 11 will not hold second home page

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Due to site compatibility issues, it is becoming necessary to deploy IE 11 in our enterprise. Our previous group policies were set to preference mode - allowing us to set an initial home page and then allowing users to change it. I am trying to plan group policies that will work with IE 11.  I read that I am now supposed to do everything through User Config -> Administrative temp -> Windows Components -> Internet Explorer (as Maintenance is no longer available). I think I finally (lest I jinx myself) have the security holding using this method. Initially it was continually resetting itself making me want to scream (turning enhanced protection back on, disabling downloads). I am surmising that I am to set the homepage via preferences? I have done so checking Apply once and run in logged-on user's security context on the common page in an attempt to allow users to modify AND KEEP THEIR CHANGES. Regardless, IE continues to remove my second home page and reset to the "default" specified in the policy. I have been playing with this for a couple of days now and need some direction. Anyone?

How can I get the install for Internet Explorer 10 for Windows Server 2008 R2 for x64-based Systems?

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I have a few Windows Server 2008 R2 that still have IE 9 on them; I cannot install IE 11. 

IE 10 is not available through Windows Update either on these servers

http://answers.microsoft.com/en-us

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I was online before the new password will not work 

Enterprise Mode IE11

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Hi,

Since updating to IE 11 enterprise mode we are experiencing issue whereby enterprise mode is intermittently working. For example we have bing.com added to the site list as enterprise mode intermittent on different days this is not appearing in enterprise mode.

I have noticed that deleting the temporary internet files resolves this issue, but this is not a valid workaround for over 5000 users.

Why would IE9 launch when IE11 is installed?

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We have recently deployed IE11 to all our desktops, in order to support a new application (which has already gone live). We have already (manually) checked every workstation prior to go-live, and visually confirmed that they all had IE 11 installed.

Over the past few days, some users are reporting that they have IE9 installed. We have gone back and checked these, and launching IE does indeed seem to be IE9. However, in Windows Features, it's showing IE11 (and as enabled).

How is this possible and what can we do to fix it?

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-Matt


remove entries from windows-live / hotmail sign-in drop down list

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I inadvertantly added my password onto the end of my email  address while trying to sign in to hotmail. Now whenever I  start to sign in,as soon as I type the first letter of my email address, I see a drop down list containing an "email address" which is my email address AND my password combined. 

how do I clear the drop down list or remove unwanted entries.

IE won't connect to internet, but Chrome is working fine. Other software wont connect to internet either.

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I just bought this laptop about 10 days ago to use specifically for a writing project separate from my other work laptop. It has Windows 7. It had Google Chrome installed (or maybe my brother installed it upon taking it out of the box.) I have used IE as my browser on this laptop once or twice, but mostly use Google Chrome. I downloaded some genealogy software I just bought today about an hour or so ago (Family Tree Maker 2012) and noticed that it would not connect to the internet to register- it kept saying "No internet connection". After trying a few things (allowing the program access through Windows Firewall, checking to make sure that "proxy server" tab was not checked in Internet Settings, disabling some Bing Maps and Windows Live email accelerators) and finally tried closing Chrome and opening IE to run in background instead. However, IE won't connect - keeps saying "Cant display webpage" although I am definitely connected to internet via wifi. I tried resetting Internet Explorer...no dice. I've restarted several times. Nothing is working. Any suggestions?

My husband thinks i should uninstall Chrome, which he guesses is causing all the trouble with both IE and the Family Tree software. But I'm afraid that if I uninstall Chrome and it doesnt work, i wont be able to get back on the internet since I can presently only do so through Chrome.

I dont have a whole lot of experience troubleshooting computers, so please be specific!

Thanks so much!

IE9 menu Bar malfunction

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My IE9 windows are becoming confused, and I find that 2 menu bars are displayed, but only the lower bar works. There is a gap between the two bars, and in that gap you can see other menus (eg on the Google page it shows their menu for Web, Images ...). The problem is that you cannot get to the top of the "page" as it lies up underneath the confused set of menu bars (see image).

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