IE11 & mshtml.dll errors

January 7, 2015, 7:28 pm

≫ Next: iexplore.exe and iexplore.exe*32 running together in Task Manager

≪ Previous: IE loads page under 2 seconds then rendering takes 10 seconds or more. Firefox, chrome render instantly

Hi,

I'm experiencing errors on 3 machines with the following entry in the eventlog;

Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17239, time stamp:
0x53d22946
Faulting module name: MSHTML.dll, version: 11.0.9600.17239, time
stamp: 0x53d26078
Exception code: 0xc0000005
Fault offset:
0x0045460e
Faulting process id: 0x13c4
Faulting application start time:
0x01d0285d083955f6

Faulting application path: C:\Program Files (x86)\Internet
Explorer\IEXPLORE.EXE
Faulting module path:
C:\Windows\system32\MSHTML.dll
Report Id:
6221301f-945e-11e4-9fb4-60eb69b7e4ad

I understand that this may be a generic error message but it's quite annoying for our users and can affect them throughout the day, would anyone be able to shed some fault finding procedures I can undertake to look into this ?

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iexplore.exe and iexplore.exe*32 running together in Task Manager

January 7, 2015, 5:17 am

≫ Next: IE 11 with Language Packs

≪ Previous: IE11 & mshtml.dll errors

Hello everyone,

I have a Windows 7 64bit client and when I kick off IE10 I noticed in Task Manager that both iexplore.exe and iexplore.exe*32 are running at the same time; now I thought that it was add-on or add-ons but after I disabling all of them I still get the same thing. Could it be a Local Policy in place or maybe an advance setting that I am missing? Not sure where to look now.

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IE 11 with Language Packs

January 7, 2015, 8:36 pm

≫ Next: Why does RuntimeBroker.exe start AFTER the last iexplore.exe exits?

≪ Previous: iexplore.exe and iexplore.exe*32 running together in Task Manager

Hi All,

Is there a way to install IE 11 with language packs where the language packs don't get downloaded using internet. I am trying to deploy IE 11 using System center configuration manager 2012 R2 & i wanted to create a package for IE 11 with all language packs & it should be like IE 11 gets installed with the provided language packs without going over to the internet.

Is there a way to achieve this ?

Thanks,

Pranay.

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Why does RuntimeBroker.exe start AFTER the last iexplore.exe exits?

January 7, 2015, 6:58 pm

≫ Next: How to disable "Do you want to open or save..." popup in IE10?

≪ Previous: IE 11 with Language Packs

RuntimeBroker.exe starts every time the last instance of iexplore.exe EXITs (after I close all browser windows).

Anyone know why? I don't run ANY Metro/Modern apps.

-Noel

Detailed how-to in my eBooks:

Configure The Windows 7 "To Work" Options
Configure The Windows 8 "To Work" Options

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How to disable "Do you want to open or save..." popup in IE10?

February 4, 2014, 7:32 am

≫ Next: Adobe Flash Player Installation

≪ Previous: Why does RuntimeBroker.exe start AFTER the last iexplore.exe exits?

Our company web application UI invokes creation of an excel file by pressing a button on modal dialog. It creates an excel file and tries to open it by Microsoft Excel. The problem is, IE10 brings "Do you want to open..." yellow popup at the bottom of the screen, and this popup is unavailable, because of modal dialog the excel file creation was launched from. Only when this modal dialog is closed yellow popup became available.

Being not sure if this problem has a resolution without of application redesign, I was thinking about to disable the yellow popup at all. Is it possible? Any ideas?

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Adobe Flash Player Installation

January 7, 2015, 2:37 pm

≫ Next: SharePoint 2013 Crashing repeatedly in IE 9

≪ Previous: How to disable "Do you want to open or save..." popup in IE10?

SYSTEM

Windows 7 Professional

Service Pack 1

64 Bit Operating System

Internet Explorer 11, 32 Bit.

Adobe Flash Player Activex 15.0.0.239 was working fine but since update 16.0.0.235.ocx Adobe Flash Player has not been working. I always get “Sorry, Flash Player is either not installed or not enabled”.

All Programs only shows one “Internet Explorer” which is 32 bit.

IE 11 - Manage Add –ons: Shockwave Flash Object is enable Architecture 32-Bit and 64 Bit

Flash has the following files:

Activex.vch

Flash64_16_0_0_235.ocx

FlashInstall

FlashUtil64_16_0_0_235_ActiveX.dll

FlashUtil64_16_0_0_235_Activex

I have reinstalled the program 4 times with the same result. What am I missing?

What is my next move?

Thanks

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SharePoint 2013 Crashing repeatedly in IE 9

October 17, 2013, 7:12 am

≫ Next: IE Opening blank white tabs when a link opens a new tab

≪ Previous: Adobe Flash Player Installation

When using (and only when using) SharePoint 2013 I have a client who's IE9 is crashing repeatedly over and over. You can use SharePoint for about 30 seconds and then ie crashes and restarts automatically.

Here is the event from the event viewer:

Log Name: Application
Source: Application Error
Date: 10/16/2013 8:40:22 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: MV309.Megavolt.local
Description:
Faulting application name: iexplore.exe, version: 9.0.8112.16506, time stamp: 0x51f8de05
Faulting module name: OLEAUT32.dll, version: 6.1.7601.17676, time stamp: 0x4e58702a
Exception code: 0xc0000005
Fault offset: 0x000046b1
Faulting process id: 0x7cc
Faulting application start time: 0x01ceca737699d3bf
Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Faulting module path: C:\Windows\syswow64\OLEAUT32.dll
Report Id: 80fe27ff-3668-11e3-a620-bc5ff47638ed
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-10-16T13:40:22.000000000Z" />
<EventRecordID>15901</EventRecordID>
<Channel>Application</Channel>
<Computer>MV309.Megavolt.local</Computer>
<Security />
</System>
<EventData>
<Data>iexplore.exe</Data>
<Data>9.0.8112.16506</Data>
<Data>51f8de05</Data>
<Data>OLEAUT32.dll</Data>
<Data>6.1.7601.17676</Data>
<Data>4e58702a</Data>
<Data>c0000005</Data>
<Data>000046b1</Data>
<Data>7cc</Data>
<Data>01ceca737699d3bf</Data>
<Data>C:\Program Files (x86)\Internet Explorer\iexplore.exe</Data>
<Data>C:\Windows\syswow64\OLEAUT32.dll</Data>
<Data>80fe27ff-3668-11e3-a620-bc5ff47638ed</Data>
</EventData>
</Event>

Anyone know why?

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IE Opening blank white tabs when a link opens a new tab

January 7, 2015, 1:15 pm

≫ Next: IE 9 'console' is undefined

≪ Previous: SharePoint 2013 Crashing repeatedly in IE 9

Internet Explorer will open up and display the first page fine. It's anything that attempts to open a new tab that is the problem. I have two machines one running IE 9 the other IE 11, both Windows 7 Enterprise 32bit.

I thought maybe it was a user account problem, but both users can go to another machine and not have a problem. One of these PC's started having this problem immediately after reloading the PC after a hard drive crash. The image used has been installed on well over 500 systems at this point with no other reports of this happening.

If I right click and choose open with a new window instead, nothing happens.

I've seen similar articles relating to KB2964358, KB2929437, KB2919355, or KB2964444, but that seems to be for IE just opening a blank white page initially. I did try these to no avail.

Another browser isn't an option. Many of the sites these users need to get to only work properly with IE, and more importantly every attempt is made by our organization to prevent end users from using other browsers.

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IE 9 'console' is undefined

January 7, 2015, 3:05 am

≫ Next: IE9 crash after opening any site

≪ Previous: IE Opening blank white tabs when a link opens a new tab

Hi All,

One of our user is having an issue with the below website:

https://business.car2go.com/de/frankfurt/registration/#

The problem is that the logon page will not display the page loads but with errors Below is the error we recieve:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)
Timestamp: Wed, 7 Jan 2015 10:43:32 UTC


Message: 'console' is undefined
Line: 1
Char: 536250
Code: 0
URI: https://business.car2go.com/common/scripts/common/c2g.js?5

I checked the page on Chrome and had no issue and after some investigation I found the link below and it appears that this is caused by the console.log in javascript which IE 9 has a problem with

http://stackoverflow.com/questions/7742781/why-javascript-only-works-after-opening-developer-tools-in-ie-once

If I open the page with developer tools it works fine however is there any way of making the page work without opening these tools as the external vendor is not willing to change there web code.

Thanks

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IE9 crash after opening any site

January 8, 2012, 12:08 am

≫ Next: IE9 Ignoring AlwaysUseDefaultPrinter

≪ Previous: IE 9 'console' is undefined

I am using IE9/Windows 7 ultimate X64 and it seems that my IE is getting crashed everytime i open a site. Below is the crash sign:

Problem signature:

Problem Event Name:APPCRASH

Application Name:iexplore.exe

Application Version:9.0.8112.16421

Application Timestamp:4d76255d

Fault Module Name:msvcrt.dll

Fault Module Version:7.0.7600.16385

Fault Module Timestamp:4a5bda6f

Exception Code:c0000005

Exception Offset:00009c7f

OS Version:6.1.7600.2.0.0.256.1

Locale ID:1033

Additional Information 1:3026

Additional Information 2:30266fb41b6a971e60b9990f4d0328e0

Additional Information 3:938f

Additional Information 4:938f143a3e33f293805b6cc901275e06

Read our privacy statement online:

http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

C:\Windows\system32\en-US\erofflps.txt

MCP & MCTS [WSS 3.0/MOSS] Visit: http://yagyashree.wordpress.com/

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IE9 Ignoring AlwaysUseDefaultPrinter

July 5, 2012, 7:43 am

≫ Next: Exclude an IntrAnet Site from Enterprise Mode (IE11)

≪ Previous: IE9 crash after opening any site

Hi,

I have a custom built web application that was working perfectly under IE8. Since installing IE9 however one piece of the application is now broken. The application needs to realize that the windows default printer has changed. By default if you change the default printer with IE open, it doesn't realize that it has changed and wants to print to the printer that was default when it was opened. There is some documentation from microsoft with a fix for this issue. The fix was to add a registry key "AlwaysUseDefaultPrinter", and it corrected the problem in IE8 so that when printing from IE, it would select the default printer first even if it had been changed. Since installing IE9 however, this has seemed to have broken. IE9 doesn't seem to realize that registry key and wants to still print to the printer that was originally the default when it was opened.

I need a way to get IE9 to realize that the default printer has changed without having to close and re-open the browser. Any help?

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Exclude an IntrAnet Site from Enterprise Mode (IE11)

January 9, 2015, 2:17 am

≫ Next: Internet Explorer 12

≪ Previous: IE9 Ignoring AlwaysUseDefaultPrinter

Hello,

So the scenario...

We have IE11 deployed and have enabled "Display IntrAnet sites in Compatibility View" to all users - this seems to work well for our environment. Turning this setting off however would likely mean some services would not work as expected...

We are about to introduce a new service which will sit in the Intranet zone but apparently there are issues when the site is loaded in compatibility mode (which it is forced to do so because of the setting mention above), so we have been asked to exclude the site from EM.

The only way I can think of doing this is to add the site to the trusted sites zone....but apparently the site needs to remain in the Intranet zone.

does anyone know of a way to exclude the site from enterprise mode considering the above scenario?

Many thanks for your time

Carl

Carl Barrett | Twitter: @Mosquat

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Internet Explorer 12

January 8, 2015, 12:29 pm

≫ Next: Upgrade Internet Explorer 9 to Internet Explorer 11 issue

≪ Previous: Exclude an IntrAnet Site from Enterprise Mode (IE11)

Will Internet Explorer 12 adhere to the W3C standards?

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Upgrade Internet Explorer 9 to Internet Explorer 11 issue

January 9, 2015, 3:01 am

≫ Next: LocalStorage function don't work after applied KB3008923 patch for IE11

≪ Previous: Internet Explorer 12

I've internet explorer 9 installed on my machine but i want to install 11 on the machine which has windows server 2008 r2 operating system.when i search updates using windows updates but the resulting updates that i get do not have internet explorer related update.

please tell me how can i upgrade from internet explorer 9 to internet explorer 11.

i installed offline installer as pointed out in below for internet explorer 11 but when i run that installer it shows me the following error

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LocalStorage function don't work after applied KB3008923 patch for IE11

January 7, 2015, 4:21 pm

≫ Next: Clicking on any hyper link or submit button shows a 'failure to load' URL message in the console in IE11

≪ Previous: Upgrade Internet Explorer 9 to Internet Explorer 11 issue

detail information following

1、my code is localStorage.setItem("listTitle",n.listTitle); nis object, i am sure that n.listTitle is not empty, even if i change the code to localStorage.setItem("listTitle","testlist"); then still have the same error

2、my operation system is windows8.1, afte installed the system, IE was automatically update to 11.0.9600.17498 version, i found out the patch is KB3008923

3、yes, my computer connected to a domain

4、my actions is localStorage.setItem("listTitle","testList");

5、exact error message is Access is denied

i try to do some test, if open IE using run administrator, the error is not exist and i am sure the lower than the version is also ok,

looking forward to receive your response, thanks again

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Clicking on any hyper link or submit button shows a 'failure to load' URL message in the console in IE11

January 6, 2015, 3:49 am

≫ Next: Unable to add search provider via "Internet Explorer gallery" on IE8

≪ Previous: LocalStorage function don't work after applied KB3008923 patch for IE11

I am getting a console error message 'failure to load' while clicked on any hyperlink or submit button. This is only occurring inIE11 browser. why is it happening

please find the attached screenshots from below url.

http://screencast.com/t/BoUad8Vy

This is occurring in most of the websites and also you can observe the same error in "http://msdn.microsoft.com/ie" and you can observe it inIE11 browser only. please check the attached screenshot. ( http://screencast.com/t/jBez3nNpbfF )

I also developed a MVC .Net application and getting the same console exception While clicking any submit button or hyperlink and itsonly showing in IE11 browser console.

Can you let me know why this is happening? Is it going to affect the rendering or the page load speed?

Best Regards

Pradeep

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Unable to add search provider via "Internet Explorer gallery" on IE8

January 9, 2015, 3:17 am

≫ Next: Internet Explorer SSL/TLS settings disabled

≪ Previous: Clicking on any hyper link or submit button shows a 'failure to load' URL message in the console in IE11

Seems there is a problem with adding a search provider via Internet Exlorer gallery as all the links for the search providers are not working. Whether you I try to add google, yahoo, wikipedia or even bing (although bing is the default search provider I'm trying to change). When you click on "Find more providers" on the drop down options on the top right corner of the internet page, it links to this page- http://www.iegallery.com/en-gb/AddonsIE7 which has all the list of search providers. However the "Add to Internet Explorer" links on all the providers listed do not work.

I contacted the Answer Desk to report this and they were everything but helpful. They advised me to reset my IE8, restart it and try to add the search provider again and that didn't work. When I tried to explain the problem was with the webpage they kept saying the page does not belong to microsoft which is really weird since "©2015 Microsoft" is written at the bottom of the page. I got other colleagues including some at different locations and they seem to have the same problem.

I found a resolution to the problem on my own though and it looks like everything may have been moved to a different webpage. If you go via http://www.iegallery.com/AddonsIE7 instead, all the links seem to work just fine and I was able to add google and wikipedia as search providers. Unfortunately. IE8 comes configured to direct to the "en-gb" website when you tell it to Find more providers. So if you are having this problem just like I did, just remove the en-gb/ and you should be fine. Hope Microsoft fix this problem soon!!!!

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Internet Explorer SSL/TLS settings disabled

August 19, 2014, 1:18 pm

≫ Next: IE11 - Popup closes automatically after form submit

≪ Previous: Unable to add search provider via "Internet Explorer gallery" on IE8

Recently, we ran a pilot where FIPS-compliance mode was enabled on Windows 7 Enterprise SP1 32-bit computers. Specifically, the "System cryptography: Use FIPS-compliant algorithms for encryption, hashing, and signing" security option was set to Enabled. The pilot is over and we turned off FIPS-compliance mode.

Since doing that, I have noticed that the SSL/TLS settings in Internet Explorer 9 are disabled on computers that were part of the pilot. I know the defaults are:

SSL 2.0 : off
SSL 3.0 : on
TLS 1.0 : on
TLS 1.1 : off
TLS 1.2 : off

Now, all of these settings are disabled (grayed out) and the following settings are set:

SSL 2.0 : on
SSL 3.0 : on
TLS 1.0 : on
TLS 1.1 : off
TLS 1.2 : off

This affects all user accounts on the system.

The test GPO we used to turn on FIPS mode for these computers has been verified to only be enforcing that FIPS setting. It was not controlling any Internet Explorer settings.

Here is the troubleshooting I have done so far:

Reset Internet Explorer via the Reset button on the Advanced tab in Internet Options.
Put computer in an OU that had Group Policy inheritance blocked, performed gpupdate, and rebooted to ensure no GPOs were affecting the computer.
Verified that local policy was not enforcing the Internet Explorer SSL/TLS settings.
Ran msconfig, disabled non-Microsoft services, and rebooted.
Removed the Internet Explorer feature, rebooted, re-added it, and rebooted.
Installed all available important and recommended Windows Updates.
Installed Internet Explorer 11.
Created a new local account and set it to Administrator and logged in as that.
Removed the computer from the domain.
Created another local account (with Administrator rights) and logged in as that while the computer was not on a domain.
Ran the command from an elevated command prompt: secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose
As a last-ditch effort, I ran CCLeaner and performed all the Clean and Registry fixes available.

Does anyone have any other ideas?

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IE11 - Popup closes automatically after form submit

January 9, 2015, 11:25 am

≫ Next: Unable to change search provider

≪ Previous: Internet Explorer SSL/TLS settings disabled

Hi,

We are migrating application from IE8 to IE11 and we are using popups in application. The problem is in IE11 in popup once the form is submitted it closes automatically. But the expected behavior is popup should remain open and show the success message and user should able to continue to work in the popup. We are facing this problem only in IE11 and not in IE8.

This is how we are opening the popup - window.open(url,name,....)

Note : When we tracked in Developer tools, we noted that request is aborted.

Thanks,

Siva

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Unable to change search provider

January 9, 2015, 10:10 am

≫ Next: KB2988414 and default search provider via INSTALL.INS

≪ Previous: IE11 - Popup closes automatically after form submit

I am about to erase Internet Explorer forever as it is causing me more problems than helping me.

I don't like Yahoo as my Search Provider - I want to change it to Google .. is that so much to ask?

Searching the forums, I see it's easy - go into Manage add-ons, select service provider and download ...

Just as an aside - I only have one Search provider currently listed which is McAfee Secure Search, even though it still defaults to Y******.

So I download the Google search provider and it comes up with a box

"The Search provider could not be installed.

                  This might have happended because:
               - A required file could not be downloaded
               - The webiste is unavailable
               - You are not connected to the internet

You might want to try again later"

So let's skip the part where I may not be connected to the Internet ....

It is not just Google, it refuses to change to Bing, Ask Jeeves, Time and Date.

In the debug window - the Document Mode is set to Edge. I can change it to 10 (Google) but it refuses to save the settings.

So I think that's the long and short of it. Can my relationship with IE be saved or will I be destined to use Firefox for the next 20 years?

IE - 11.0.9600.17498 / Update 11.0.15
WIN - 8.1

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